Is FACTS SIS down?
Current FACTS SIS status is UP

We checked the official FACTS SIS Status Page 4 min. 39 sec. ago. Learn more
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Recent FACTS SIS Outages and Issues

Follow the recent outages and downtime for FACTS SIS in the table below.

Start Time

Type

Length

Message

Details

April 02, 2024 19:05 UTC

WARN

ongoing

FACTS Giving / FACTS Family Slowness

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Start Time

April 02, 2024 19:05 UTC

Type WARN
Affected Components

Application

Enrollment

Child Care

FACTS SIS

Message

FACTS Giving / FACTS Family Slowness

Details

Resources are working to address reports of slowness impacting the FACTS Family and FACTS Giving applications.

April 02, 2024 17:20 UTC

WARN

about 2 hours

Performance Issues

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Start Time

April 02, 2024 17:20 UTC

Type WARN
Affected Components

Application

Enrollment

Child Care

FACTS SIS

Message

Performance Issues

Details

We are aware of performance issues impacting FACTS SIS Childcare, Student Timesheet, Application, and Enrollment. Resources are currently engaged in identifying and resolving the issue. We apologize for the inconvenience and thank you for your patience.

January 25, 2024 14:45 UTC

WARN

about 1 hour

Service Interuption

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Start Time

January 25, 2024 14:45 UTC

Type WARN
Affected Components

FACTS SIS

Message

Service Interuption

Details

We are aware of a service interruption impacting FACTS SIS. Resources are currently engaged in identifying and resolving the issue. We apologize for the inconvenience and thank you for your patience.

January 10, 2024 23:30 UTC

WARN

10 minutes

Client Calls Not Connecting to Customer Support Team

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Start Time

January 10, 2024 23:30 UTC

Type WARN
Affected Components

FACTS SIS

Message

Client Calls Not Connecting to Customer Support Team

Details

FACTS has been made aware that client calls are not connecting through to our Customer Support Team at the moment and have engaged all resources to identify the issue. We apologize for the inconvenience this may be causing.

January 04, 2024 05:25 UTC

WARN

about 3 hours

FACTS Login Errors

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Start Time

January 04, 2024 05:25 UTC

Type WARN
Affected Components

Grant & Aid

Payment Plans

factsmgt.com

Phone Service

Attendance

Report Manager

FACTS SIS

Application

Google Classroom Integration (GCI)

Billing

Classroom

Cafeteria

Lesson Plans

Cash Register

Report Cards

Child Care

Gradebook

Communications

Scheduling

Family Portal

Learning Management System

Medical

Maintenance Manager

Web Forms

Enrollment

Database Tasks

Parent Alert

Family App

School Site

Giving

Message

FACTS Login Errors

Details

Resources are currently investigating user reports of issues logging in to the FACTS platform.

2024-04-12 16:07:40 UTC UTC

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2024-04-12 16:07:40 UTC UTC

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2024-04-12 16:07:40 UTC UTC

STATUS

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2024-04-12 16:07:40 UTC UTC

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2024-04-12 16:07:40 UTC UTC

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Sign Up for More FACTS SIS History

StatusGator has over 3 years of FACTS SIS status history.

No outages or status changes in the last 24 hours

FACTS SIS status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

FACTS SIS Outage and Status History

We've been monitoring FACTS SIS outages since December 3, 2020.
Here's the history of service outages we've observed from the FACTS SIS Status Page:

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our FACTS SIS Status Page Integration

FACTS SIS is an Education solution that StatusGator has been monitoring since December 2020. Over the past over 3 years, we have collected data on on more than 159 outages that affected FACTS SIS users. When FACTS SIS publishes downtime on their status page, they do so across 31 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor FACTS SIS to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about FACTS SIS incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If FACTS SIS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when FACTS SIS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

FACTS SIS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when FACTS SIS enters a pre-planned maintenance window, keeping you up to date.

FACTS SIS does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate FACTS SIS maintenance events into your unified calendar.

When FACTS SIS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When FACTS SIS has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because FACTS SIS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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