Is Go Cardless down?
Current Go Cardless status is UP

We checked the official Go Cardless Status Page 3 min. 5 sec. ago. Learn more
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Recent Go Cardless Outages and Issues

Follow the recent outages and downtime for Go Cardless in the table below.

Start Time

Type

Length

Message

Details

April 22, 2024 12:31 UTC

MAINT

40 minutes

Infrastructure Changes

See more
Start Time

April 22, 2024 12:31 UTC

Type MAINT
Affected Components

API - Sandbox

API - Live

Webhooks - Live

Webhooks - Sandbox

Payment Pages - Live

Payment Pages - Sandbox

Message

Infrastructure Changes

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 22, 2024 - 13:30 BST

April 09, 2024 03:01 UTC

MAINT

about 1 hour

Scheduled downtime of Instant Bank Pay and Verified Mandates

See more
Start Time

April 09, 2024 03:01 UTC

Type MAINT
Affected Components

Payment Processing - Instant Bank Pay

Message

Scheduled downtime of Instant Bank Pay and Verified Mandates

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 09, 2024 - 04:00 BST

March 26, 2024 17:11 UTC

WARN

2 days

Issues accessing the merchant dashboard

See more
Start Time

March 26, 2024 17:11 UTC

Type WARN
Affected Components

Dashboard - Live

Dashboard - Sandbox

Message

Issues accessing the merchant dashboard

Details

Monitoring - We have applied the fix and validated that it is working internally. We will continue to monitor it is working as expected. Mar 26, 2024 - 17:07 GMT

March 26, 2024 16:56 UTC

DOWN

15 minutes

Issues accessing the merchant dashboard

See more
Start Time

March 26, 2024 16:56 UTC

Type DOWN
Affected Components

Dashboard - Live

Dashboard - Sandbox

Message

Issues accessing the merchant dashboard

Details

Investigating - We have identified an issue with the login page to our dashboard. We are investigating the cause urgently and update shortly. Mar 26, 2024 - 16:55 GMT

March 25, 2024 17:46 UTC

WARN

about 23 hours

Issues collecting SEPA Direct Debit payments from UniCredit and Santander

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Start Time

March 25, 2024 17:46 UTC

Type WARN
Affected Components

Payment Processing - Submissions

Message

Issues collecting SEPA Direct Debit payments from UniCredit and Santander

Details

Investigating - We’ve identified issues with collecting SEPA Direct Debit payments from certain banks (including Unicredit, Santander, Open Bank, S.A and Natixis) failing with the error code FF01. We are investigating this with our partner bank to understand the root cause and resolution.We recommend not retrying payments from these banks at this time as they may fail with the same reason code. We will reach out to you if you have any payments rejected for this reason.Please be aware payers would have received an automated email from GoCardless notifying them of this failure and so may be in contact. Mar 25, 2024 - 17:44 GMT

2024-04-22 15:31:09 UTC UTC

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2024-04-22 15:31:09 UTC UTC

STATUS

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2024-04-22 15:31:09 UTC UTC

STATUS

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2024-04-22 15:31:09 UTC UTC

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2024-04-22 15:31:09 UTC UTC

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Sign Up for More Go Cardless History

StatusGator has over 8 years of Go Cardless status history.

Go Cardless Components and Services

View details of the current Go Cardless status below.

Name

Status

Details

Go Cardless GoCardless for Xero, formerly Directli (directli.co.uk)

UP See more

Go Cardless GoCardless website

UP See more

Go Cardless Instant Bank Pay

UP See more

Go Cardless Live

UP See more

Go Cardless Payouts

UP See more

Go Cardless Reporting

UP See more

Go Cardless Sandbox

UP See more

Go Cardless Submissions

UP See more

1 status change in the last 24 hours

Go Cardless status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 40 minutes

Go Cardless Outage and Status History

We've been monitoring Go Cardless outages since August 10, 2015.
Here's the history of service outages we've observed from the Go Cardless Status Page:

Instant enriched data from
3,580 status pages

About Our Go Cardless Status Page Integration

Go Cardless is a Payments solution that StatusGator has been monitoring since August 2015. Over the past over 8 years, we have collected data on on more than 194 outages that affected Go Cardless users. When Go Cardless publishes downtime on their status page, they do so across 14 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Go Cardless to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular payments services monitored on our platform. We've sent more than 1,100 notifications to our users about Go Cardless incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Go Cardless is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Go Cardless is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Go Cardless posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Go Cardless enters a pre-planned maintenance window, keeping you up to date.

Since Go Cardless publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Go Cardless posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Go Cardless has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Go Cardless has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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