Is HelpDocs down?
Current HelpDocs status is UP

We checked the official HelpDocs Status Page 1 min. 59 sec. ago. Learn more
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Recent HelpDocs Outages and Issues

Follow the recent outages and downtime for HelpDocs in the table below.

Start Time

Type

Length

Message

Details

March 13, 2024 14:01 UTC

DOWN

5 minutes

Partial Outage

See more
Start Time

March 13, 2024 14:01 UTC

Type DOWN
Affected Components

HelpDocs Subdomains

Message

Partial Outage

February 18, 2024 09:36 UTC

DOWN

5 minutes

Partial Outage

See more
Start Time

February 18, 2024 09:36 UTC

Type DOWN
Affected Components

API

Message

Partial Outage

January 29, 2024 09:36 UTC

DOWN

5 minutes

Partial Outage

See more
Start Time

January 29, 2024 09:36 UTC

Type DOWN
Affected Components

HelpDocs Blog

Message

Partial Outage

January 22, 2024 16:11 UTC

DOWN

5 minutes

Partial Outage

See more
Start Time

January 22, 2024 16:11 UTC

Type DOWN
Affected Components

Realtime Search

HelpDocs Subdomains

Message

Partial Outage

November 01, 2023 16:17 UTC

DOWN

5 minutes

Partial Outage

See more
Start Time

November 01, 2023 16:17 UTC

Type DOWN
Affected Components

HelpDocs Blog

Message

Partial Outage

2024-05-19 08:23:48 UTC UTC

STATUS

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2024-05-19 08:23:48 UTC UTC

STATUS

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2024-05-19 08:23:48 UTC UTC

STATUS

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2024-05-19 08:23:48 UTC UTC

STATUS

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2024-05-19 08:23:48 UTC UTC

STATUS

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StatusGator has over 5 years of HelpDocs status history.

HelpDocs Components and Services

View details of the current HelpDocs status below.

Name

Status

Details

HelpDocs API

UP See more

HelpDocs Blog

UP See more

HelpDocs Custom Domains

UP See more

HelpDocs Lighthouse Embed

UP See more

HelpDocs Marketing Site

UP See more

HelpDocs Realtime Search

UP See more

HelpDocs Subdomains

UP See more

No outages or status changes in the last 24 hours

HelpDocs status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

HelpDocs Outage and Status History

We've been monitoring HelpDocs outages since February 9, 2019.
Here's the history of service outages we've observed from the HelpDocs Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our HelpDocs Status Page Integration

HelpDocs is a Development solution that StatusGator has been monitoring since February 2019. Over the past over 5 years, we have collected data on on more than 289 outages that affected HelpDocs users. When HelpDocs publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor HelpDocs to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about HelpDocs incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If HelpDocs is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when HelpDocs is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

HelpDocs posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HelpDocs enters a pre-planned maintenance window, keeping you up to date.

HelpDocs does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate HelpDocs maintenance events into your unified calendar.

When HelpDocs posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the HelpDocs status page. If you need this capability, please be sure to reach out.

Because HelpDocs has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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