HelpDocs icon
HelpDocs icon

Is HelpDocs down?
HelpDocs is UP

Last checked from HelpDocs official status page 3 min. 53 sec. ago

HelpDocs not working for you?

Report an issue

HelpDocs service health

This chart represents HelpDocs service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more HelpDocs status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

Have a different problem with HelpDocs?

Report an issue

Looking to track HelpDocs downtime and outages?

  • Receive real-time status updates
  • Show on private or public status page
  • Keep your team informed
  • Monitor alongside other services and websites
Start monitoring for free

HelpDocs status history

We've been monitoring HelpDocs outages since February 9, 2019. Here's the history of service outages we've observed from the HelpDocs Status Page

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent HelpDocs outages and issues

Follow the recent outages and downtime for HelpDocs in the table below.

Incident Name Duration Started Severity
Partial Outage
5m
down icon Down
Partial Outage
5m
down icon Down
Partial Outage
5m
down icon Down
Partial Outage
5m
down icon Down
Partial Outage
5m
down icon Down

Get notified about HelpDocs outages

Stay updated with instant alerts for HelpDocs outages by signing up now!

Start monitoring for free

See HelpDocs status on your status page

You can also monitor any service or website on your status page

HelpDocs components

View details of the current HelpDocs status below.

Get notified about HelpDocs outages

Stay updated with instant alerts for HelpDocs outages by signing up now!

Start monitoring for free

One App that has it all

Features covering most of your needs in monitoring and communicating outages or downtime.

Monitor HelpDocs along with other services and websites

Monitor CrowdStrike along with other services and websites

StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

Start monitoring for free

Get notified on HelpDocs status change

Get notified on CrowdStrike status change

StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.

Start monitoring for free

Show HelpDocs on your status page

Show CrowdStrike on your status page

Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.

Start monitoring for free

About our HelpDocs status page integration

HelpDocs is a Development solution that StatusGator has been monitoring since February 2019. Over the past almost 6 years, we have collected data on on more than 302 outages that affected HelpDocs users. When HelpDocs publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor HelpDocs to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about HelpDocs incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

  • Down Notifications

    If HelpDocs is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when HelpDocs is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    HelpDocs posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HelpDocs enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When HelpDocs posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    At this time, we do not collect detailed status updates from the HelpDocs status page. If you need this capability, please be sure to reach out.

  • Component Status Filtering

    Because HelpDocs has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about HelpDocs outages

Stay updated with instant alerts for HelpDocs outages by signing up now!

Start monitoring for free

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!