Last checked from HelpDocs official status page 1 min. 43 sec. ago
Knowledge base software for creating customizable, user-friendly documentation.
HelpDocs not working for you?
Report an issueThis chart represents HelpDocs service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more HelpDocs status data.
View and upvote the most commonly reported HelpDocs issues to help us better indicate the service status.
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Follow the recent outages and downtime for HelpDocs in the table below. If you're experiencing a problem now, check the current HelpDocs status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Partial Outage
|
5m |
Down
|
|
|
Partial Outage
|
5m |
Down
|
|
|
Partial Outage
|
5m |
Down
|
|
|
Partial Outage
|
5m |
Down
|
|
|
Partial Outage
|
5m |
Down
|
Stay updated with instant alerts for HelpDocs outages by signing up now!
You can also monitor any service or website on your status page
View details of the current HelpDocs status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when HelpDocs is down or facing partial disruptions.
| Component name | Status | Details |
|---|---|---|
| HelpDocs API status |
Up
|
See more |
| HelpDocs Blog status |
Up
|
See more |
| HelpDocs Custom Domains status |
Up
|
See more |
| HelpDocs Lighthouse Embed status |
Up
|
See more |
| HelpDocs Marketing Site status |
Up
|
See more |
| HelpDocs Realtime Search status |
Up
|
See more |
| HelpDocs Subdomains status |
Up
|
See more |
Stay updated with instant alerts for HelpDocs outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on HelpDocs outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Start monitoring for free
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeHelpDocs (Knowledge base software for creating customizable, user-friendly documentation) is a a Development solution that StatusGator has been monitoring since February 2019. Over the past almost 6 years, we have collected data on on more than 302 outages that affected HelpDocs users. When HelpDocs publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is HelpDocs down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether HelpDocs is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor HelpDocs to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about HelpDocs incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential HelpDocs outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If HelpDocs is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when HelpDocs is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
HelpDocs posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HelpDocs enters a pre-planned maintenance window, keeping you up to date.
When HelpDocs posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
At this time, we do not collect detailed status updates from the HelpDocs status page. If you need this capability, please be sure to reach out.
Because HelpDocs has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for HelpDocs outages by signing up now!
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