Is HelpDocs down?
Current HelpDocs status is up

We checked the official HelpDocs status page 3 min. 19 sec. ago. Learn more

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Recent HelpDocs Outages and Issues

Follow the recent outages and downtime for HelpDocs in the table below.

Start Time

Type

Length

Message

Details

October 12, 2021 16:36 UTC

DOWN

10 minutes

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September 28, 2021 03:11 UTC

DOWN

6 minutes

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September 18, 2021 17:26 UTC

DOWN

5 minutes

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August 26, 2021 15:26 UTC

DOWN

5 minutes

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August 11, 2021 05:32 UTC

DOWN

5 minutes

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2021-10-24 06:30:08 UTC UTC

STATUS

? minutes

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2021-10-24 06:30:08 UTC UTC

STATUS

? minutes

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2021-10-24 06:30:08 UTC UTC

STATUS

? minutes

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2021-10-24 06:30:08 UTC UTC

STATUS

? minutes

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2021-10-24 06:30:08 UTC UTC

STATUS

? minutes

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Sign Up for More HelpDocs History

StatusGator has over 2 years of HelpDocs status history.

No status changes in the last 24 hours

HelpDocs status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Status History

We've been monitoring HelpDocs since February 9, 2019.
Here's the history of service outages we've observed from the HelpDocs status page:

Instant enriched data from
1,390 status pages

Supported Features

We support the following features in our integration with the HelpDocs status page:

If HelpDocs is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Currently, warn notifications are not supported by the HelpDocs status page. That means all notifications from their page will show in the down state. If you need better differentiation, please get in touch.

HelpDocs does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need HelpDocs maintenance notifications, please email us.

HelpDocs does not publish a feed of praoctive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate HelpDocs maintenance events into your unified calendar.

At this time, we do not collect status messages from the HelpDocs status page. If you need this capability, please be sure to reach out.

At this time, we do not collect detailed status updates from the HelpDocs status page. If you need this capability, please be sure to reach out.

Because HelpDocs has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is HelpDocs down today?

According to its status page HelpDocs is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when HelpDocs is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if HelpDocs is having issues?

There are two main options: You can check the HelpDocs status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

HelpDocs status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the HelpDocs status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting HelpDocs customer support while checking everything on your side. You can also try Tweeting at them via @HelpDocs on Twitter. Or visit their official status page or website:

Where do you get the official HelpDocs status?

We use the official HelpDocs status page. Here are links to their status page and other helpful links.

HelpDocs Down?

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