Is MindTouch In-Product Contextual Help down?
Current MindTouch In-Product Contextual Help status is UP

We checked the official MindTouch In-Product Contextual Help Status Page 3 min. 38 sec. ago. Learn more
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Recent MindTouch In-Product Contextual Help Outages and Issues

Follow the recent outages and downtime for MindTouch In-Product Contextual Help in the table below.

Start Time

Type

Length

Message

Details

March 13, 2023 16:09 UTC

WARN

7 minutes

MindTouch degraded performance: Slow load time or sites not loading

See more
Start Time

March 13, 2023 16:09 UTC

Type WARN
Affected Components

Analytics

Application (General Service)

In-Product Contextual Help

MindTouch Success Center

Search

Message

MindTouch degraded performance: Slow load time or sites not loading

Details

Investigating - MindTouch Engineering is looking into issues related to slow load and load failing on MindTouch sites. Mar 13, 2023 - 16:08 UTC

February 16, 2023 20:42 UTC

WARN

about 1 hour

MindTouch degraded performance: Slow load time

See more
Start Time

February 16, 2023 20:42 UTC

Type WARN
Affected Components

Application (General Service)

MindTouch Success Center

Analytics

Geoblocking for Russia

Email Services

Search

In-Product Contextual Help

Message

MindTouch degraded performance: Slow load time

Details

Update - We are continuing to investigate this issue. Feb 16, 2023 - 20:41 UTC

January 05, 2023 17:52 UTC

WARN

about 3 hours

MindTouch Service Degradation: Sites unavailable

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Start Time

January 05, 2023 17:52 UTC

Type WARN
Affected Components

Application (General Service)

In-Product Contextual Help

Search

Message

MindTouch Service Degradation: Sites unavailable

Details

Monitoring - We had a brief site outage. As of right now sites are back up but some may see degraded performance. We will post further updates as the situation progresses. Jan 05, 2023 - 17:51 UTC

October 31, 2022 16:17 UTC

WARN

about 1 hour

MindTouch Service Degradation - Slow Load Times

See more
Start Time

October 31, 2022 16:17 UTC

Type WARN
Affected Components

Application (General Service)

Search

MindTouch Success Center

Analytics

In-Product Contextual Help

Message

MindTouch Service Degradation - Slow Load Times

Details

Investigating - We are currently investigating an issue with sites experiencing slow load times. Oct 31, 2022 - 16:13 UTC

No outages or status changes in the last 24 hours

MindTouch In-Product Contextual Help status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

MindTouch In-Product Contextual Help Outage and Status History

We've been monitoring MindTouch In-Product Contextual Help outages since September 22, 2022.
Here's the history of service outages we've observed from the MindTouch In-Product Contextual Help Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,690 status pages

About Our MindTouch In-Product Contextual Help Status Page Integration

MindTouch In-Product Contextual Help is a CRM and Project Management solution that StatusGator has been monitoring since September 2022. Over the past 6 months, we have collected data on on more than 11 outages that affected MindTouch In-Product Contextual Help users. When MindTouch In-Product Contextual Help publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor MindTouch In-Product Contextual Help to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about MindTouch In-Product Contextual Help incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If MindTouch In-Product Contextual Help is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when MindTouch In-Product Contextual Help is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

MindTouch In-Product Contextual Help posts separate notifications for planned maintenance work. StatusGator will notify subscribers when MindTouch In-Product Contextual Help enters a pre-planned maintenance window, keeping you up to date.

Since MindTouch In-Product Contextual Help publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When MindTouch In-Product Contextual Help posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When MindTouch In-Product Contextual Help has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because MindTouch In-Product Contextual Help has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is MindTouch In-Product Contextual Help down today?

According to its status page MindTouch In-Product Contextual Help is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when MindTouch In-Product Contextual Help is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if MindTouch In-Product Contextual Help is having issues?

There are two main options: You can check the MindTouch In-Product Contextual Help status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

MindTouch In-Product Contextual Help status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the MindTouch In-Product Contextual Help status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting MindTouch In-Product Contextual Help customer support while checking everything on your side. You can also try Tweeting at them via @MindTouch on Twitter. Or visit their official status page or website:

Where do you get the official MindTouch In-Product Contextual Help status?

We use the official MindTouch In-Product Contextual Help status page. Here are links to their status page and other helpful links.

MindTouch In-Product Contextual Help Down?

Are you experiencing issues with MindTouch In-Product Contextual Help? Sign up to receive notifications when MindTouch In-Product Contextual Help publishes outages.

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