Is MindTouch down?
Current MindTouch status is UP

We checked the official MindTouch Status Page 1 min. 24 sec. ago. Learn more
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Recent MindTouch Outages and Issues

Follow the recent outages and downtime for MindTouch in the table below.

Start Time

Type

Length

Message

Details

March 19, 2024 16:22 UTC

WARN

about 6 hours

Search Degradation

See more
Start Time

March 19, 2024 16:22 UTC

Type WARN
Affected Components

Search

Message

Search Degradation

Details

Investigating - InvestigatingThe MindTouch Engineering team is investigating reports of slow search and failed search requests. Mar 19, 2024 - 16:21 UTC

March 14, 2024 14:32 UTC

WARN

about 4 hours

Site Performance Issues

See more
Start Time

March 14, 2024 14:32 UTC

Type WARN
Affected Components

Geoblocking for Russia

MindTouch Success Center

Email Services

Application (General Service)

In-Product Contextual Help

Analytics

Search

Message

Site Performance Issues

Details

Investigating - We are currently investigating this issue. Mar 14, 2024 - 14:31 UTC

February 29, 2024 21:27 UTC

WARN

about 3 hours

MindTouch degraded performance: Slow load time

See more
Start Time

February 29, 2024 21:27 UTC

Type WARN
Affected Components

Application (General Service)

Message

MindTouch degraded performance: Slow load time

Details

Investigating - MindTouch Engineering is looking into issues related to slow load on MindTouch sites. Feb 29, 2024 - 21:24 UTC

February 29, 2024 19:47 UTC

WARN

15 minutes

MindTouch Service Degradation: Intermittent Slow load times or Sites unavailable

See more
Start Time

February 29, 2024 19:47 UTC

Type WARN
Affected Components

In-Product Contextual Help

Search

Application (General Service)

Analytics

MindTouch Success Center

Message

MindTouch Service Degradation: Intermittent Slow load times or Sites unavailable

Details

Investigating - MindTouch Service Degradation: Sites unavailable. The MindTouch Engineering team is investigating reports of site unavailability. Feb 29, 2024 - 19:45 UTC

January 25, 2024 18:07 UTC

WARN

about 2 hours

Search and Save: Degraded Performance

See more
Start Time

January 25, 2024 18:07 UTC

Type WARN
Affected Components

Search

Message

Search and Save: Degraded Performance

Details

Investigating - MonitoringThe MindTouch Engineering team is still determining a root cause at this time. We are also encountering issues in regards to saving articles. The MindTouch Engineering team will continue to monitor the situation as they validate a root cause.InvestigatingThe MindTouch Engineering team is investigating reports of slow search and failed search requests. Jan 25, 2024 - 18:06 UTC

2024-05-10 09:51:12 UTC UTC

STATUS

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2024-05-10 09:51:12 UTC UTC

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2024-05-10 09:51:12 UTC UTC

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2024-05-10 09:51:12 UTC UTC

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2024-05-10 09:51:12 UTC UTC

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StatusGator has over 1 year of MindTouch status history.

MindTouch Components and Services

View details of the current MindTouch status below.

Name

Status

Details

MindTouch Analytics

UP See more

MindTouch Application (General Service)

UP See more

MindTouch Email Services

UP See more

MindTouch Geoblocking for Russia

UP See more

MindTouch In-Product Contextual Help

UP See more

MindTouch Search

UP See more

MindTouch Success Center

UP See more

No outages or status changes in the last 24 hours

MindTouch status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

MindTouch Outage and Status History

We've been monitoring MindTouch outages since September 22, 2022.
Here's the history of service outages we've observed from the MindTouch Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our MindTouch Status Page Integration

MindTouch is a CRM and Project Management solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 51 outages that affected MindTouch users. When MindTouch publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor MindTouch to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about MindTouch incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If MindTouch is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when MindTouch is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

MindTouch posts separate notifications for planned maintenance work. StatusGator will notify subscribers when MindTouch enters a pre-planned maintenance window, keeping you up to date.

Since MindTouch publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When MindTouch posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When MindTouch has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because MindTouch has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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