| March 16, 2020 21:04 UTC |
WARN
|
about 1 hour
|
|
Render Report Issue |
Identified - Mode is aware that customers are currently unable to render reports. Hang tight, we'... |
| March 13, 2020 15:24 UTC |
WARN
|
about 1 hour
|
|
Intermittent Timeouts for app.mode.com |
Identified - We have narrowed the issue down to users in the US Northeast routing through our CDN... |
| March 07, 2020 00:59 UTC |
DOWN
|
10 minutes
|
|
Python 3 Plus Notebooks Unavailable |
Investigating - We are currently investigating an issue with Python 3 Plus notebooks. Mar 7, 00:... |
| February 21, 2020 19:09 UTC |
WARN
|
15 minutes
|
|
Mode Users in Africa Experiencing Issues |
Investigating - Some users based in Africa have reported issues using Mode. An investigation is u... |
| January 28, 2020 18:09 UTC |
DOWN
|
15 minutes
|
|
Connectivity disruption |
Update - We are continuing to investigate this issue. Jan 28, 18:07 UTC |
| December 03, 2019 16:09 UTC |
WARN
|
about 5 hours
|
|
Slack messages and emails for scheduled reports are delayed. |
Monitoring - There were some issues with emails and slack messages sent from scheduled reports. O... |
| December 01, 2019 18:14 UTC |
MAINTENANCE
|
about 2 hours
|
|
Database Maintenance |
Update - The application is not being responsive. We've reenabled maintenance mode while we inve... |
| December 01, 2019 17:59 UTC |
WARN
|
15 minutes
|
|
Database Maintenance |
Update - The database maintenance is complete and Mode is available but we are seeing performance... |
| December 01, 2019 15:04 UTC |
MAINTENANCE
|
about 3 hours
|
|
Database Maintenance |
Verifying - The database maintenance is progressing well, we expect to be back online soon. Dec ... |
| November 27, 2019 16:04 UTC |
WARN
|
about 2 hours
|
|
Scheduled Report Slack Messages and Emails Delayed |
Update - We are continuing to work on a fix for this issue. Nov 27, 17:29 UTC |
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