Is MX down?
Current MX status is UP

We checked the official MX Status Page 1 min. 57 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent MX Outages and Issues

Follow the recent outages and downtime for MX in the table below.

Start Time

Type

Length

Message

Details

April 26, 2024 05:03 UTC

MAINT

about 1 hour

MX Maintenance Notification | Production | Thursday April 25th @ 11:00pm Mountain Time

See more
Start Time

April 26, 2024 05:03 UTC

Type MAINT
Affected Components

API - Nexus API

Connectivity - Account Owner Verification

Connectivity - Instant Account Verification

Experience - Financial Wellness (PFM + Insights)

Connectivity - Microdeposits

Data - Data Enhancement

Experience - Mobile Banking

API - MDX RealTime API

API - Platform API

Connectivity - Balance Checks

API - SSO API

Connectivity - Account Aggregation (Accounts + Transactions)

Message

MX Maintenance Notification | Production | Thursday April 25th @ 11:00pm Mountain Time

Details

Partners,

On Thursday April 25th at 11:00pm Mountain Time, we will be performing maintenance and updates on core systems and services.

This Scheduled Maintenance event is expected to impact production services for approximately 15 to 30 minutes, with most services seeing less than 10 minutes of impact due to our highly available architecture.

Event Overview:

The total maintenance window for this event will be 4 hours.

Maintenance Begins: Thursday April 25th 2024 @ 11:00 pm Mountain Time

Maintenance Ends: Friday April 26th 2024 @ 03:00 am Mountain Time

Environment Impacted: Production

Products Impacted: All MX Products and Services

As always, we encourage our partners to ensure that they have the most recent IP Addresses whitelisted as a precaution. To access the most recent IP List, please log in to the MX Developer Portal (https://developer.mx.com/intro/#authentication-and-security-mx-ip-address-ranges) and view the list of IP’s there.

Thank you,
MX Team

April 24, 2024 01:38 UTC

DOWN

about 1 hour

MX Platform Event

See more
Start Time

April 24, 2024 01:38 UTC

Type DOWN
Affected Components

Experience - Mobile Banking

Message

MX Platform Event

Details

We are currently investigating a potential service-disrupting event.

As we continue to identify and determine the impact on products and services, we will update this page with additional actions and details.

April 17, 2024 18:28 UTC

DOWN

about 19 hours

MX Platform Event

See more
Start Time

April 17, 2024 18:28 UTC

Type DOWN
Affected Components

Connectivity - Account Aggregation (Accounts + Transactions)

Connectivity - Account Owner Verification

Connectivity - Instant Account Verification

Connectivity - Balance Checks

Connectivity - Microdeposits

Message

MX Platform Event

Details

Please be advised that MX is currently experiencing an incident impacting one or more services. Our team is actively engaged and working to resolve this.

Please refer back to this status page for additional updates.

April 17, 2024 09:33 UTC

DOWN

25 minutes

MX Platform Event

See more
Start Time

April 17, 2024 09:33 UTC

Type DOWN
Affected Components

Experience - Mobile Banking

Message

MX Platform Event

Details

Please be advised that MX is currently experiencing an incident impacting one or more services. Our team is actively engaged and working to resolve this.

Please refer back to this status page for additional updates.

April 03, 2024 19:43 UTC

DOWN

15 minutes

MX Platform Event

See more
Start Time

April 03, 2024 19:43 UTC

Type DOWN
Affected Components

Experience - Mobile Banking

Message

MX Platform Event

Details

We have successfully mitigated and recovered from the earlier incident and all systems are operating normally at this time.

Teams are continuing to monitor for any anomalies and we will provide a fully resolved status update shortly.

Thank you again for your continued patience and understanding.

2024-04-26 18:00:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-26 18:00:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-26 18:00:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-26 18:00:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-26 18:00:09 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More MX History

StatusGator has 6 months of MX status history.

MX Components and Services

View details of the current MX status below.

Name

Status

Details

MX Account Aggregation (Accounts + Transactions)

UP See more

MX Account Owner Verification

UP See more

MX Balance Checks

UP See more

MX Data Enhancement

UP See more

MX Financial Wellness (PFM + Insights)

UP See more

MX Instant Account Verification

UP See more

MX MDX RealTime API

UP See more

MX Microdeposits

UP See more

MX Mobile Banking

UP See more

MX Nexus API

UP See more

MX Platform API

UP See more

MX SSO API

UP See more

1 status change in the last 24 hours

MX status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 1 hour

Instant enriched data from
3,580 status pages

About Our MX Status Page Integration

MX is a Payments and Finance solution that StatusGator has been monitoring since October 2023. Over the past 6 months, we have collected data on on more than 52 outages that affected MX users. When MX publishes downtime on their status page, they do so across 12 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor MX to get notified when it's down, is under maintenance, or has an outage. We've sent more than 400 notifications to our users about MX incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If MX is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when MX is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

MX posts separate notifications for planned maintenance work. StatusGator will notify subscribers when MX enters a pre-planned maintenance window, keeping you up to date.

MX does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate MX maintenance events into your unified calendar.

When MX posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When MX has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because MX has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

MX Down?

Are you experiencing issues with MX? Sign up to receive notifications when MX publishes outages.

MX Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of MX?

Sign up for StatusGator and see all historical information about MX outages and performance issues. Get free, instant notifications when MX goes down.