Is SailPoint down?
Current SailPoint status is UP

We checked the official SailPoint Status Page 3 min. 42 sec. ago. Learn more
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Recent SailPoint Outages and Issues

Follow the recent outages and downtime for SailPoint in the table below.

Start Time

Type

Length

Message

Details

April 22, 2024 20:10 UTC

WARN

35 minutes

[NERM] Non-Employee Risk Management Profiles API has degraded performance

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Start Time

April 22, 2024 20:10 UTC

Type WARN
Affected Components

NERM - Frankfurt eu-central-1

NERM - Tokyo ap-northeast-1

NERM - Singapore ap-southeast-1

NERM - Sydney ap-southeast-2

NERM - Canada ca-central-1

NERM - London eu-west-2

NERM - Ireland eu-west-1

NERM - N. Virginia us-east-1

Message

[NERM] Non-Employee Risk Management Profiles API has degraded performance

Details

Monitoring - We are monitoring an issue with API Requests for /profiles. The API Requests for /profiles may be slower, but will complete with expected data. Apr 22, 2024 - 19:30 UTC

April 04, 2024 01:14 UTC

DOWN

about 3 hours

Azure services experiencing disruption in East-US Datacenter, impacting ARM US-based services

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Start Time

April 04, 2024 01:14 UTC

Type DOWN
Affected Components

ARM - Analysis Services - Virginia East US 2

ARM - Realtime What-If Simulation - Virginia East US 2

ARM - Emergency Access Management - Virginia East US 2

ARM - Access Reviewer - Virginia East US 2

ARM - Reporting Services - Virginia East US 2

Message

Azure services experiencing disruption in East-US Datacenter, impacting ARM US-based services

Details

Update - We are continuing to investigate this issue. Apr 04, 2024 - 01:10 UTC

April 03, 2024 10:29 UTC

WARN

about 15 hours

ISC Access to User Interface is blocked for a limited number of Tenants.

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Start Time

April 03, 2024 10:29 UTC

Type WARN
Affected Components

User Interface - N. Virginia us-east-1

Message

ISC Access to User Interface is blocked for a limited number of Tenants.

Details

Identified - An issue has been identified which is affecting a limited number of Customer Orgs in the US East region which is preventing access to the UI after successfully passing the login phase. The cause has been Identified and remedial work is in progress with an expected completion time of 08:00 EDT.We will update here if this estimate is extended for any reason and, of course, when the work has been completed and return to service has been confirmed.SaaS Support Team Apr 03, 2024 - 10:25 UTC

March 07, 2024 23:34 UTC

WARN

about 3 hours

Aggregations Degraded in Production US-East-1

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Start Time

March 07, 2024 23:34 UTC

Type WARN
Affected Components

Aggregation - N. Virginia us-east-1

Message

Aggregations Degraded in Production US-East-1

Details

Investigating - We are currently investigating an issue with aggregations taking an extended period of time to complete, and queues being inflated. Mar 07, 2024 - 23:31 UTC

March 06, 2024 08:39 UTC

WARN

1 day

Service Degradation in US-East-1

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Start Time

March 06, 2024 08:39 UTC

Type WARN
Affected Components

Emails - N. Virginia us-east-1

Workflows - N. Virginia us-east-1

Message

Service Degradation in US-East-1

Details

Identified - Sailpoint Engineering identified the component that was causing the issue and applied a potential fix. Mar 06, 2024 - 08:39 UTC

2024-04-23 07:48:36 UTC UTC

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2024-04-23 07:48:36 UTC UTC

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2024-04-23 07:48:36 UTC UTC

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2024-04-23 07:48:36 UTC UTC

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2024-04-23 07:48:36 UTC UTC

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StatusGator has about 2 years of SailPoint status history.

SailPoint Components and Services

View details of the current SailPoint status below.

Name

Status

Details

SailPoint Asia Pacific - Japan

UP See more

SailPoint Asia Pacific - Singapore

UP See more

SailPoint Asia Pacific - Sydney

UP See more

SailPoint Canada ca-central-1

UP See more

SailPoint DE

UP See more

SailPoint EU

UP See more

SailPoint Frankfurt eu-central-1

UP See more

SailPoint Ireland eu-west-1

UP See more

SailPoint Ireland North Europe

UP See more

SailPoint London eu-west-2

UP See more

SailPoint N. Virginia us-east-1

UP See more

SailPoint Oregon us-west-2

UP See more

SailPoint Singapore ap-southeast-1

UP See more

SailPoint Sydney ap-southeast-2

UP See more

SailPoint Tokyo ap-northeast-1

UP See more

SailPoint UK

UP See more

SailPoint US

UP See more

SailPoint Virginia East US 2

UP See more

1 status change in the last 24 hours

SailPoint status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 23 hours

  • Warn: 35 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our SailPoint Status Page Integration

SailPoint is a Cloud Infrastructure, Security, Project Management, and Identity Management solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 635 outages that affected SailPoint users. When SailPoint publishes downtime on their status page, they do so across 159 components and 26 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SailPoint to get notified when it's down, is under maintenance, or has an outage. We've sent more than 800 notifications to our users about SailPoint incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SailPoint is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SailPoint is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SailPoint posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SailPoint enters a pre-planned maintenance window, keeping you up to date.

Since SailPoint publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SailPoint posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SailPoint has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SailPoint has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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