Is ShipHero down?
Current ShipHero status is UP

We checked the official ShipHero Status Page 2 min. 34 sec. ago. Learn more
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Recent ShipHero Outages and Issues

Follow the recent outages and downtime for ShipHero in the table below.

Start Time

Type

Length

Message

Details

March 05, 2024 15:07 UTC

DOWN

10 minutes

Incorrect Inventory Deduction

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Start Time

March 05, 2024 15:07 UTC

Type DOWN
Affected Components

Miscellaneous Services

Label Printing

Message

Incorrect Inventory Deduction

Details

Identified - Please pause shipping and it is very important that you do not try to manual fix the data for inventory or shipments. We'll be fixing them all automatically. If you update inventory or clear totes manually your data will become wrong. We'll post when you can resume shipping. Mar 05, 2024 - 15:05 UTC

March 05, 2024 14:52 UTC

WARN

16 minutes

Incorrect Inventory Deduction

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Start Time

March 05, 2024 14:52 UTC

Type WARN
Affected Components

Label Printing

Miscellaneous Services

Message

Incorrect Inventory Deduction

Details

Investigating - We are currently investigating this issue. Mar 05, 2024 - 14:50 UTC

February 22, 2024 16:42 UTC

WARN

35 minutes

Shippo is down

See more
Start Time

February 22, 2024 16:42 UTC

Type WARN
Affected Components

Label Printing

Message

Shippo is down

Details

Identified - The Shippo team is working on a resolution. Feb 22, 2024 - 16:38 UTC

November 27, 2023 17:37 UTC

WARN

about 2 hours

FedEx API is running slow

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Start Time

November 27, 2023 17:37 UTC

Type WARN
Affected Components

Label Printing

Message

FedEx API is running slow

Details

Identified - FedEx has a performance issue therefore printing or quoting FedEx as well as cheapest are slow. We have contacted FedEx seeking a resolution time. Nov 27, 2023 - 17:35 UTC

November 22, 2023 07:42 UTC

WARN

about 2 hours

Slowness

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Start Time

November 22, 2023 07:42 UTC

Type WARN
Affected Components

ShipHero Dashboard

ShipHero Authentication

ShipHero Mobile App

Message

Slowness

Details

Investigating - We are investigating reports of general slowness in the app. Nov 22, 2023 - 07:40 UTC

2024-03-05 16:16:46 UTC UTC

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2024-03-05 16:16:46 UTC UTC

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2024-03-05 16:16:46 UTC UTC

STATUS

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2024-03-05 16:16:46 UTC UTC

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2024-03-05 16:16:46 UTC UTC

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StatusGator has over 1 year of ShipHero status history.

ShipHero Components and Services

View details of the current ShipHero status below.

Name

Status

Details

ShipHero Authentication

UP See more

ShipHero Dashboard

UP See more

ShipHero Label Printing

UP See more

ShipHero Miscellaneous Services

UP See more

ShipHero Mobile App

UP See more

ShipHero Public API

UP See more

ShipHero Store Integrations

UP See more

ShipHero Ticket Support

UP See more

2 status changes in the last 24 hours

ShipHero status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 16 minutes

  • Down: 10 minutes

  • Maintenance: 0 minutes

ShipHero Outage and Status History

We've been monitoring ShipHero outages since October 8, 2022.
Here's the history of service outages we've observed from the ShipHero Status Page:

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our ShipHero Status Page Integration

ShipHero is an eCommerce solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 51 outages that affected ShipHero users. When ShipHero publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ShipHero to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If ShipHero is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ShipHero is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ShipHero posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ShipHero enters a pre-planned maintenance window, keeping you up to date.

Since ShipHero publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ShipHero posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ShipHero has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ShipHero has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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