Last checked from Sumsub official status page 3 min. 12 sec. ago
Sumsub not working for you?
Report an issueThis chart represents Sumsub service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Sumsub status data.
View and upvote the most commonly reported issues to help us better indicate the service status.
Have a different problem with Sumsub?
Report an issue
We've been monitoring Sumsub outages since September 28, 2022. Here's the history of service outages we've observed from the Sumsub Status Page
Follow the recent outages and downtime for Sumsub in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Possible Request Timeouts Notice
|
25m |
Warn
|
|
|
Potential Performance Impact Notice Due to Data Center Technical Difficulties
|
50m |
Warn
|
|
|
Elevated API requests errors
|
2h 20m |
Warn
|
|
|
MSDK crashing while opening ID photo screen
|
35m |
Warn
|
|
|
Technical Issue with dashboard availability
|
4h 5m |
Warn
|
Stay updated with instant alerts for Sumsub outages by signing up now!
You can also monitor any service or website on your status page
View details of the current Sumsub status below.
| Component name | Status | Details |
|---|---|---|
| Sumsub API status |
Up
|
See more |
| Sumsub MobileSDK status |
Up
|
See more |
| Sumsub WebSDK status |
Up
|
See more |
Stay updated with instant alerts for Sumsub outages by signing up now!
Features covering most of your needs in monitoring and communicating outages or downtime.
StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Start monitoring for free
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Start monitoring for free
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeSumsub is an Identity Management solution that StatusGator has been monitoring since September 2022. Over the past about 2 years, we have collected data on on more than 14 outages that affected Sumsub users. When Sumsub publishes downtime on their status page, they do so across 3 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Sumsub to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If Sumsub is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Sumsub is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Sumsub posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Sumsub enters a pre-planned maintenance window, keeping you up to date.
When Sumsub posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Sumsub has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Sumsub has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Sumsub outages by signing up now!
Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!
