Is TokenEx down?
Current TokenEx status is UP

We checked the official TokenEx Status Page 15 sec. ago. Learn more
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Recent TokenEx Outages and Issues

Follow the recent outages and downtime for TokenEx in the table below.

Start Time

Type

Length

Message

Details

April 05, 2024 00:08 UTC

DOWN

about 6 hours

Network Outage

See more
Start Time

April 05, 2024 00:08 UTC

Type DOWN
Affected Components

U.S. Data Center - Transparent Gateway API v1

U.S. Data Center - API v1

U.S. Data Center - Transparent Gateway API v2

U.S. Data Center - Payment Services v1 (Active Merchant)

U.S. Data Center - Payment Services v2

U.S. Data Center - iFrame

U.S. Data Center - API v2

Message

Network Outage

Details

Update - TokenEx is currently experiencing a denial of service attack that is intermittently impacting the availability of the customer portal. We continue to aggressively work to mitigate the impact and restore availability. In the meantime, transaction processing has been restored.We understand this is frustrating, and we sincerely apologize for any inconvenience it may cause. Apr 04, 2024 - 19:03 CDT

April 04, 2024 20:22 UTC

DOWN

about 4 hours

Network Outage

See more
Start Time

April 04, 2024 20:22 UTC

Type DOWN
Affected Components

U.S. Data Center - Transparent Gateway API v1

U.S. Data Center - API v1

U.S. Data Center - iFrame

U.S. Data Center - API v2

U.S. Data Center - Transparent Gateway API v2

U.S. Data Center - Payment Services v1 (Active Merchant)

U.S. Data Center - Payment Services v2

U.S. Data Center - Client Portal

Message

Network Outage

Details

Update - We are continuing to investigate this issue. Apr 04, 2024 - 15:21 CDT

May 03, 2023 21:47 UTC

MAINT

18 minutes

Production Managed File Transfer (MFT) Platform Updates - Important Scheduled Maintenance

See more
Start Time

May 03, 2023 21:47 UTC

Type MAINT
Affected Components

U.S. Data Center - Batch/MFT

Message

Production Managed File Transfer (MFT) Platform Updates - Important Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 03, 2023 - 16:46 CDT

March 06, 2023 20:36 UTC

MAINT

27 minutes

Production Managed File Transfer (MFT) Platform Updates - Important Scheduled Maintenance

See more
Start Time

March 06, 2023 20:36 UTC

Type MAINT
Affected Components

U.S. Data Center - Batch/MFT

Message

Production Managed File Transfer (MFT) Platform Updates - Important Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 06, 2023 - 14:31 CST

January 25, 2023 09:12 UTC

WARN

about 1 hour

Azure Networking - Connectivity Issues

See more
Start Time

January 25, 2023 09:12 UTC

Type WARN
Affected Components

U.S. Data Center - API v1

U.S. Data Center - iFrame

U.S. Data Center - Transparent Gateway API v2

U.S. Data Center - Payment Services v2

U.S. Data Center - Client Portal

U.S. Data Center - Payment Services v1 (Active Merchant)

U.S. Data Center - API v2

U.S. Data Center - Transparent Gateway API v1

U.S. Data Center - Batch/MFT

U.S. Data Center - Test Environment

E.U. Data Center - iFrame

E.U. Data Center - API v1

E.U. Data Center - API v2

E.U. Data Center - Transparent Gateway API v1

E.U. Data Center - Transparent Gateway API v2

E.U. Data Center - Payment Services v1 (Active Merchant)

E.U. Data Center - Payment Services v2

E.U. Data Center - Batch/MFT

E.U. Data Center - Client Portal

Message

Azure Networking - Connectivity Issues

Details

Monitoring - Azure is currently experiencing network connectivity issues across multiple regions. It is affecting all services intermittently. Our team is actively monitoring and will provide updates. Jan 25, 2023 - 03:11 CST

TokenEx Components and Services

View details of the current TokenEx status below.

Name

Status

Details

TokenEx API v1

UP See more

TokenEx API v2

UP See more

TokenEx Batch/MFT

UP See more

TokenEx Client Portal

UP See more

TokenEx iFrame

UP See more

TokenEx Payment Services v1 (Active Merchant)

UP See more

TokenEx Payment Services v2

UP See more

TokenEx Test Environment

UP See more

TokenEx Transparent Gateway API v1

UP See more

TokenEx Transparent Gateway API v2

UP See more

No outages or status changes in the last 24 hours

TokenEx status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

TokenEx Outage and Status History

We've been monitoring TokenEx outages since September 22, 2022.
Here's the history of service outages we've observed from the TokenEx Status Page:

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our TokenEx Status Page Integration

TokenEx is a Security, Payments, and Finance solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on outages that affected TokenEx users. When TokenEx publishes downtime on their status page, they do so across 19 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor TokenEx to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about TokenEx incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If TokenEx is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when TokenEx is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

TokenEx posts separate notifications for planned maintenance work. StatusGator will notify subscribers when TokenEx enters a pre-planned maintenance window, keeping you up to date.

Since TokenEx publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When TokenEx posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When TokenEx has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because TokenEx has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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