Is TokenEx down?
Current TokenEx status is UP

We checked the official TokenEx Status Page 2 min. 8 sec. ago. Learn more
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Recent TokenEx Outages and Issues

Follow the recent outages and downtime for TokenEx in the table below.

Start Time

Type

Length

Message

Details

July 19, 2024 15:23 UTC

WARN

about 10 hours

Notice of Degradation of Service - Production

See more
Start Time

July 19, 2024 15:23 UTC

Type WARN
Affected Components

U.S. Data Center - Test Environment

Message

Notice of Degradation of Service - Production

Details

Update - As our teams are continuing efforts to ensure stability within our platform, we are currently experiencing degraded performance within our Test Environment. We'll continue to provide updates if any further information becomes available.Here is how you can continue to reach us:•IXOPAY EU Team: Our European support team is available to assist you with any inquiries. You can reach them at +43 1 3530512247. While their focus is on the European market, they'll be happy to route you to the appropriate department if needed.•Email Support: You can also submit your inquiries directly to our email address: support@ixopay.com. We'll respond as soon as possible.•Status Updates: We'll continue to provide regular updates on the situation and any remaining service stabilization efforts at status.tokenex.com Jul 19, 2024 - 10:22 CDT

July 19, 2024 14:37 UTC

WARN

about 1 hour

Notice of Degradation of Service - Production

See more
Start Time

July 19, 2024 14:37 UTC

Type WARN
Affected Components

U.S. Data Center - Client Portal

Message

Notice of Degradation of Service - Production

Details

Update - All IXOPAY products are now fully functional. Our team is actively monitoring performance to ensure continued stability. We'll continue to provide updates if any further information becomes available.Here is how you can continue to reach us:•IXOPAY EU Team: Our European support team is available to assist you with any inquiries. You can reach them at +43 1 3530512247. While their focus is on the European market, they'll be happy to route you to the appropriate department if needed.•Email Support: You can also submit your inquiries directly to our email address: support@ixopay.com. We'll respond as soon as possible.•Status Updates: We'll continue to provide regular updates on the situation and any remaining service stabilization efforts at status.tokenex.com Jul 19, 2024 - 09:34 CDT

July 19, 2024 08:52 UTC

WARN

about 5 hours

Notice of Degradation of Service - Production

See more
Start Time

July 19, 2024 08:52 UTC

Type WARN
Affected Components

U.S. Data Center - API v1

U.S. Data Center - Transparent Gateway API v1

U.S. Data Center - Transparent Gateway API v2

U.S. Data Center - Payment Services v2

U.S. Data Center - API v2

U.S. Data Center - Payment Services v1 (Active Merchant)

U.S. Data Center - iFrame

Message

Notice of Degradation of Service - Production

Details

Update - We are beginning to see service return to all products, however service may be degraded. Our teams are continuing to ensure our platform is stable. Jul 19, 2024 - 03:50 CDT

July 19, 2024 08:02 UTC

DOWN

about 1 hour

Notice of Degradation of Service - Production

See more
Start Time

July 19, 2024 08:02 UTC

Type DOWN
Affected Components

U.S. Data Center - Batch/MFT

Message

Notice of Degradation of Service - Production

Details

Update - We are seeing service restore for MFT (batch) processing against our Primary region - MFT (batch) Primary - 52.143.247.25 Secondary - 40.74.206.57 Port - 22 Jul 19, 2024 - 03:02 CDT

July 19, 2024 05:11 UTC

DOWN

about 3 hours

Notice of Degradation of Service - Production

See more
Start Time

July 19, 2024 05:11 UTC

Type DOWN
Affected Components

U.S. Data Center - API v2

U.S. Data Center - API v1

U.S. Data Center - iFrame

U.S. Data Center - Batch/MFT

U.S. Data Center - Transparent Gateway API v1

U.S. Data Center - Transparent Gateway API v2

U.S. Data Center - Payment Services v1 (Active Merchant)

U.S. Data Center - Payment Services v2

Message

Notice of Degradation of Service - Production

Details

Update - Our cloud provider is having issues with automatic restarts which hindered our progress in stabilizing our platform. Our team is working on getting services back up as quickly as possible. We'll post updates as products return to service. Jul 19, 2024 - 00:06 CDT

2024-07-20 01:46:16 UTC UTC

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2024-07-20 01:46:16 UTC UTC

STATUS

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2024-07-20 01:46:16 UTC UTC

STATUS

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2024-07-20 01:46:16 UTC UTC

STATUS

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2024-07-20 01:46:16 UTC UTC

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Sign Up for More TokenEx History

StatusGator has almost 2 years of TokenEx status history.

TokenEx Components and Services

View details of the current TokenEx status below.

Name

Status

Details

TokenEx API v1

UP See more

TokenEx API v2

UP See more

TokenEx Batch/MFT

UP See more

TokenEx Client Portal

UP See more

TokenEx iFrame

UP See more

TokenEx Payment Services v1 (Active Merchant)

UP See more

TokenEx Payment Services v2

UP See more

TokenEx Test Environment

UP See more

TokenEx Transparent Gateway API v1

UP See more

TokenEx Transparent Gateway API v2

UP See more

6 status changes in the last 24 hours

TokenEx status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 4 hours

  • Warn: 16 hours

  • Down: 4 hours

  • Maintenance: 0 minutes

TokenEx Outage and Status History

We've been monitoring TokenEx outages since September 22, 2022.
Here's the history of service outages we've observed from the TokenEx Status Page:

Instant enriched data from
3,960 status pages

About Our TokenEx Status Page Integration

TokenEx is a Security, Payments, and Finance solution that StatusGator has been monitoring since September 2022. Over the past almost 2 years, we have collected data on on more than 23 outages that affected TokenEx users. When TokenEx publishes downtime on their status page, they do so across 19 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor TokenEx to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about TokenEx incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If TokenEx is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when TokenEx is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

TokenEx posts separate notifications for planned maintenance work. StatusGator will notify subscribers when TokenEx enters a pre-planned maintenance window, keeping you up to date.

Since TokenEx publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When TokenEx posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When TokenEx has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because TokenEx has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

TokenEx status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

TokenEx Outage and Status History

We've been monitoring TokenEx outages since September 22, 2022.
Here's the history of service outages we've observed from the TokenEx Status Page: