Is Zuora down?
Current Zuora status is UP

We checked the official Zuora Status Page 1 min. 30 sec. ago. Learn more
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Recent Zuora Outages and Issues

Follow the recent outages and downtime for Zuora in the table below.

Start Time

Type

Length

Message

Details

December 03, 2022 12:25 UTC

WARN

about 2 hours

EU production new list page UI is not available intermittently.

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Start Time

December 03, 2022 12:25 UTC

Type WARN
Affected Components

EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com - Production UI

Message

EU production new list page UI is not available intermittently.

Details

Investigating - EU production new list page UI is not available intermittently. The workaround is: disable the new list page temporarily.The team is actively working on the issue. Dec 03, 2022 - 04:24 PST

November 30, 2022 10:25 UTC

WARN

about 3 hours

Sandbox performance issues

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Start Time

November 30, 2022 10:25 UTC

Type WARN
Affected Components

AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com - Sandbox API

AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com - Sandbox API

EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com - Sandbox API

Message

Sandbox performance issues

Details

Investigating - Currently our Sandbox Environments are experiencing performance issues. Our team is working on this with the highest priority. Please stay tuned for more details. Nov 30, 2022 - 02:22 PST

November 24, 2022 19:35 UTC

WARN

about 5 hours

Avalara Tax calculations increased error rates

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Start Time

November 24, 2022 19:35 UTC

Type WARN
Affected Components

AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com - Production Integrations

AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com - Production Integrations

EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com - Production Integrations

Message

Avalara Tax calculations increased error rates

Details

Investigating - Our Engineering team is investigating an issue with "Avalara for Communication" tax service where we are observing an elevated error rate of 1.2% of overall transactions to this service. Our partner team at Avalara is aware of this issue and investigating with Zuora. Nov 24, 2022 - 11:32 PST

November 21, 2022 17:09 UTC

WARN

about 5 hours

We are investigating connection issues with Marketplace and Workflow applications.

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Start Time

November 21, 2022 17:09 UTC

Type WARN
Affected Components

MARKETPLACE (CONNECT) APPLICATIONS - Marketplace (Connect) - Production

Message

We are investigating connection issues with Marketplace and Workflow applications.

Details

Identified - We have identified further impact for the Subscriber Portal application and continue to work on the resolution. Nov 21, 2022 - 09:07 PST

November 21, 2022 14:19 UTC

WARN

about 2 hours

We are investigating connection issues with Marketplace and Workflow applications.

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Start Time

November 21, 2022 14:19 UTC

Type WARN
Affected Components

MARKETPLACE (CONNECT) APPLICATIONS - Marketplace (Connect) - Production

Message

We are investigating connection issues with Marketplace and Workflow applications.

Details

Investigating - Our teams are working on resolving this with the highest priority. Nov 21, 2022 - 06:15 PST

2022-12-05 17:45:20 UTC UTC

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2022-12-05 17:45:20 UTC UTC

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2022-12-05 17:45:20 UTC UTC

STATUS

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2022-12-05 17:45:20 UTC UTC

STATUS

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2022-12-05 17:45:20 UTC UTC

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Sign Up for More Zuora History

StatusGator has over 2 years of Zuora status history.

No outages or status changes in the last 24 hours

Zuora status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Zuora Outage and Status History

We've been monitoring Zuora outages since August 13, 2020.
Here's the history of service outages we've observed from the Zuora Status Page:

Instant enriched data from
2,570 status pages

About Our Zuora Status Page Integration

Zuora is a Finance solution that StatusGator has been monitoring since August 2020. Over the past over 2 years, we have collected data on on more than 679 outages that affected Zuora users. When Zuora publishes downtime on their status page, they do so across 36 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Zuora to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular finance services monitored on our platform. We've sent more than 4,800 notifications to our users about Zuora incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zuora is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zuora is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zuora posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zuora enters a pre-planned maintenance window, keeping you up to date.

Since Zuora publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Zuora posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zuora has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zuora has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Zuora down today?

According to its status page Zuora is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Zuora is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Zuora is having issues?

There are two main options: You can check the Zuora status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Zuora status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Zuora status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Zuora customer support while checking everything on your side. You can also try Tweeting at them via @zuora on Twitter. Or visit their official status page or website:

Where do you get the official Zuora status?

We use the official Zuora status page. Here are links to their status page and other helpful links.

What are the most popular Zuora components?

When was the last time Zuora was down?

Zuora Down?

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