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Is Zuora Down?
Current Zuora Status: warn

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Status History

We've been monitoring Zuora since August 13, 2020. Here's the history of service outages we've observed from the Zuora status page:

Recent Zuora Outages and Issues

Follow the recent outages and downtime for Zuora in the table below.

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StatusGator has 5 months of Zuora status history.

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Start Time Type Length Message Details
January 15, 2021 04:49 UTC WARN ongoing For payment transactions processed through Chase payment gateway, we’ve observed an elevated number of transactions that cannot receive a response from the payment gateway since 12/27/2020. Investigating - Based on the investigations so far, the issue is related to network latency. We’r...
January 12, 2021 11:28 UTC WARN about 23 hours Can't able to access/add Quote Templates in Sandbox Environments Investigating - While trying to access/add Quote Templates, receiving "We apologize. There has be...
January 11, 2021 22:54 UTC WARN 10 minutes Error while creating new app instances on Marketplace Identified - A subset of customers are experiencing issues while creating a new app instance for ...
January 08, 2021 21:58 UTC WARN about 18 hours Quote Error: "The configuration of your org has changed, please reload the page. Missing dependent object: Class: zqu.ZuoraOrder.OrderQuote" in Sandboxes Update - We are working with the SalesForce team to find a permanent solution to this issue.Meanw...
January 08, 2021 10:18 UTC WARN about 3 hours Quote Error: "The configuration of your org has changed, please reload the page. Missing dependent object: Class: zqu.ZuoraOrder.OrderQuote" in Sandboxes Investigating - With the latest release of 9.31.1(Only in Sandbox), there was an issue while Prev...
2021-01-20 03:21:44 +0000 UTC UNKNOWN X minutes downtime, here, in, the, Information, will, go, about, and question Details, once, more, of, here, sign, information, will, you, each, see, to, in, be, downtime, displayed, details, and, outage, sign, in, so, and about
2021-01-20 03:21:44 +0000 UTC UNKNOWN X minutes in, here, will, Information, question, about, the, downtime, and go in, details, see, displayed, Details, be, in, so, to, outage, more, once, here, of, will, sign, and, information, each, sign, downtime, you, and about
2021-01-20 03:21:44 +0000 UTC UNKNOWN X minutes question, here, the, Information, downtime, in, about, go, and will sign, will, and, information, you, more, in, each, here, once, be, displayed, sign, details, see, in, about, Details, downtime, outage, to, so, and of
2021-01-20 03:21:44 +0000 UTC UNKNOWN X minutes here, in, go, will, Information, downtime, the, question, and about you, more, of, and, details, in, sign, here, be, see, Details, once, in, each, will, information, downtime, so, sign, to, outage, displayed, and about
2021-01-20 03:21:44 +0000 UTC UNKNOWN X minutes will, downtime, question, Information, go, about, here, the, and in will, sign, here, in, about, more, each, of, displayed, downtime, in, and, so, sign, Details, outage, details, be, see, once, to, you, and information

Supported Features

We support the following features in our integration with the Zuora status page:

  • Down Notifications

    If Zuora is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Zuora is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Zuora posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Zuora enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Zuora publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Zuora posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Zuora has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Zuora has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Zuora down today?

According to its status page Zuora is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Zuora is not working or having outages?

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How can I find out if Zuora is having issues?

There are two main options: You can check the Zuora status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Zuora status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Zuora status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Zuora customer support while checking everything on your side. You can also try Tweeting at them via @zuora on Twitter. Or visit their official status page or website:

Twitter Mentions