Is Elation Health down?
Current Elation Health status is UP

We checked the official Elation Health Status Page 4 min. 37 sec. ago. Learn more
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Recent Elation Health Outages and Issues

Follow the recent outages and downtime for Elation Health in the table below.

Start Time

Type

Length

Message

Details

November 29, 2023 14:15 UTC

WARN

about 3 hours

Formatting issues with certain visit notes

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Start Time

November 29, 2023 14:15 UTC

Type WARN
Message

Formatting issues with certain visit notes

Details

Our team is investigating reports of formatting issues with certain types of visit notes. We have been able to reproduce the reported issue and are working to identify the cause.

November 09, 2023 07:05 UTC

MAINT

about 2 hours

Scheduled downtime maintenance

See more
Start Time

November 09, 2023 07:05 UTC

Type MAINT
Affected Components

Web application

Passport web application

Search functionality

Background workers

Fax service

API Webhooks

Electronic prescription service

SMS notification service

Lab integrations

Hosted Database

elationhealth.com

sandbox.elationemr.com

API Documentation

PMS Integrations

Teleheatlh - Zoom

Test Component

Elation Billing

Message

Scheduled downtime maintenance

Details

The EHR will be undergoing downtime maintenance during the indicated period.

October 29, 2023 11:00 UTC

MAINT

about 2 hours

Upstream Fax Vendor Maintenance - 10/29/23 - 7:00AM to 9:00AM EDT

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Start Time

October 29, 2023 11:00 UTC

Type MAINT
Affected Components

Fax service

Message

Upstream Fax Vendor Maintenance - 10/29/23 - 7:00AM to 9:00AM EDT

Details

Our upstream fax vendor has notified us they will be performing maintenance on their infrastructure that will result in intermittent interruptions to fax sending from 7:00AM to 9:00AM EDT on the 29th of October.

Any inbound faxes received during this time will be processed, but may be delayed until after the maintenance is completed.

Any outbound faxes that fail during this time will need to be resent.

October 26, 2023 20:25 UTC

WARN

15 minutes

Investigating DLS e-ordering failures

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Start Time

October 26, 2023 20:25 UTC

Type WARN
Affected Components

Lab integrations

Message

Investigating DLS e-ordering failures

Details

Our team is investigating an elevated failure rate for DLS lab orders.

October 18, 2023 15:30 UTC

WARN

about 1 hour

Lab e-ordering delays/failures

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Start Time

October 18, 2023 15:30 UTC

Type WARN
Affected Components

Lab integrations

Message

Lab e-ordering delays/failures

Details

Our team is investigating an elevated rate of lab e-ordering failures and delays.

At this time it appears to be specific to the Quest interface, and orders are processing, but sometimes with enough of a delay that it appears as an error. We are working to confirm these details and will provide an update when we have more information,

2023-11-29 21:32:42 UTC UTC

STATUS

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2023-11-29 21:32:42 UTC UTC

STATUS

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2023-11-29 21:32:42 UTC UTC

STATUS

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2023-11-29 21:32:42 UTC UTC

STATUS

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2023-11-29 21:32:42 UTC UTC

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Sign Up for More Elation Health History

StatusGator has about 2 years of Elation Health status history.

Elation Health Components and Services

View details of the current Elation Health status below.

Name

Status

Details

Elation Billing

UP See more

Elation Health API Documentation

UP See more

Elation Health API Webhooks

UP See more

Elation Health Background workers

UP See more

Elation Health elationhealth.com

UP See more

Elation Health Electronic prescription service

UP See more

Elation Health Fax service

UP See more

Elation Health Hosted Database

UP See more

Elation Health Lab integrations

UP See more

Elation Health Passport web application

UP See more

Elation Health PMS Integrations

UP See more

Elation Health sandbox.elationemr.com

UP See more

Elation Health Search functionality

UP See more

Elation Health SMS notification service

UP See more

Elation Health Teleheatlh - Zoom

UP See more

Elation Health Test Component

UP See more

Elation Health Web application

UP See more

1 status change in the last 24 hours

Elation Health status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 21 hours

  • Warn: 3 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Elation Health Outage and Status History

We've been monitoring Elation Health outages since October 19, 2021.
Here's the history of service outages we've observed from the Elation Health Status Page:

Instant enriched data from
2,880 status pages

About Our Elation Health Visit Notes Status Page Integration

Elation Health Visit Notes is a CRM, IT, and Project Management solution that StatusGator has been monitoring since October 2021. Over the past about 2 years, we have collected data on on more than 80 outages that affected Elation Health Visit Notes users. When Elation Health Visit Notes publishes downtime on their status page, they do so across 18 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Elation Health Visit Notes to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Elation Health Visit Notes incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Elation Health Visit Notes is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Elation Health Visit Notes is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Elation Health Visit Notes posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Elation Health Visit Notes enters a pre-planned maintenance window, keeping you up to date.

Elation Health Visit Notes does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Elation Health Visit Notes maintenance events into your unified calendar.

When Elation Health Visit Notes posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Elation Health Visit Notes has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Elation Health Visit Notes has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Elation Health down today?

According to its status page Elation Health is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Elation Health is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Elation Health is having issues?

There are two main options: You can check the Elation Health status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Elation Health status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Elation Health status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Elation Health customer support while checking everything on your side. You can also try Tweeting at them via @ElationHealth on Twitter. Or visit their official status page or website:

Where do you get the official Elation Health status?

We use the official Elation Health status page. Here are links to their status page and other helpful links.

Elation Health Down?

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