Last checked from GoTo Support official status page 5 min. 29 sec. ago
GoTo Support Status
Is GoTo Support down?
GoTo Support is up
Remote desktop and web conferencing solution.
Not working for you?
StatusGator last checked the status of GoTo on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
GoTo Support service health
This chart represents GoTo Support service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more GoTo Support status data.
24 hrs ending
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Service up
●
Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported GoTo Support issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with GoTo Support?
Recent outage reports
See recent outage reports from real GoTo Support users
0 outage reports in the last 24 hours
Minnesota, United States
"First, the site said we could not login that our password was incorrect- so we did a password reset, but once we logged into our account it told us we have no products (we have GoTo Meeting & GoTo Webinar) and when trying to contact support, we get an automated message. No help."
1 day ago
1 day ago
North Rhine-Westphalia, Germany
"No connection"
16 days ago
16 days ago
Indiana, United States
"Constant disconnecting and audio issues."
23 days ago
23 days ago
Ohio, United States
"Software will not load"
about 1 month ago
about 1 month ago
Tennessee, United States
"Cannot connect to/open app"
about 1 month ago
about 1 month ago
Zamboanga Peninsula, Philippines
"Down"
about 1 month ago
about 1 month ago
Texas, United States
"GoToAssist v4 Not working currently "
about 1 month ago
about 1 month ago
Calabarzon, Philippines
"Inbox and call queues aren't working correctly."
about 1 month ago
about 1 month ago
Colorado, United States
"GoToAssist v4 "
about 1 month ago
about 1 month ago
Tennessee, United States
"https://desk.gotoassist.com Error: Oh No! That wasn't meant to happen."
about 1 month ago
about 1 month ago
GoTo Support outage map
Explore our interactive GoTo Support outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent GoTo outages, giving you a clear view of performance and downtime trends.
How accurate is the GoTo status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent GoTo disruptions that StatusGator customers knew about before the rest of the world:
GoTo status page accuracy rating
This rating evaluates how quickly GoTo acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
This rating evaluates how quickly GoTo acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| GoToAssist v4 displaying error page | 27m |
6m later
|
Incident description
GoToAssist v4 displaying error page
Duration
27m
StatusGator detected
Officially acknowledged
6m later
Looking to track GoTo Support downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
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Recent GoTo Support outages and issues
Follow the recent outages and downtime for GoTo Support in the table below.
If you're experiencing a problem now, check the current GoTo Support status or
.
| Incident name | Duration | Started | Severity |
|---|---|---|---|
|
Maintenance
|
3h 4m |
Maint
|
|
|
Maintenance
|
4h |
Maint
|
|
|
Maintenance
|
3h 55m |
Maint
|
|
|
Maintenance
|
15d 1h 50m |
Maint
|
|
|
LogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the application
|
213d 26m |
Warn
|
Incident name
Maintenance
Duration
3h 4m
Start
Severity
Maint
Incident name
Maintenance
Duration
4h
Start
Severity
Maint
Incident name
Maintenance
Duration
3h 55m
Start
Severity
Maint
Incident name
Maintenance
Duration
15d 1h 50m
Start
Severity
Maint
Incident name
LogMeIn Resolve, GoToMyPC and Pro/Central - Issues with the application
Duration
213d 26m
Start
Severity
Warn
Get notified about GoTo Support outages
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See GoTo Support status on your status page
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Get notified about GoTo Support outages
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One app that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on GoTo Support outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor GoTo Support along with other services and websites
StatusGator monitors over 11,320 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on GoTo Support status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show GoTo Support on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor GoTo Support status also follow these services
About our GoTo Support status page integration
GoTo Support (Remote desktop and web conferencing solution) is a an IT solution that StatusGator has been monitoring since November 2024. Over the past almost 2 years, we have collected data on on more than 341 outages that affected GoTo Support users. When GoTo Support publishes downtime on their status page, they do so across 61 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is GoTo Support down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether GoTo Support is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 300 StatusGator users monitor GoTo Support to get notified when it's down, is under maintenance, or has an outage. We've sent more than 13,400 notifications to our users about GoTo Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential GoTo Support outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down notifications
If GoTo Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning notifications
Warn notifications are used when GoTo Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance notifications
GoTo Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when GoTo Support enters a pre-planned maintenance window, keeping you up to date.
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Status messages
When GoTo Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status details
When GoTo Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component status filtering
Because GoTo Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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Frequently asked questions
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