Is Guidewire down?
Current Guidewire status is UP

We checked the official Guidewire Status Page 3 min. 2 sec. ago. Learn more
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Recent Guidewire Outages and Issues

Follow the recent outages and downtime for Guidewire in the table below.

Start Time

Type

Length

Message

Details

May 02, 2024 17:19 UTC

WARN

5 minutes

APD Service Interruption Affecting Multiple Customers

See more
Start Time

May 02, 2024 17:19 UTC

Type WARN
Affected Components

ADVANCED PRODUCT DESIGNER (APD) - AMER

Message

APD Service Interruption Affecting Multiple Customers

Details

Update - We are continuing to investigate a potential issue within APD that may be causing an impact for our users in the AMER region. We thank you for your patience. Our next update will be when new information becomes available. May 02, 2024 - 17:14 UTC

May 02, 2024 17:09 UTC

WARN

5 minutes

APD Service Interruption Affecting Multiple Customers

See more
Start Time

May 02, 2024 17:09 UTC

Type WARN
Affected Components

ADVANCED PRODUCT DESIGNER (APD) - AMER

Message

APD Service Interruption Affecting Multiple Customers

Details

Investigating - Guidewire Support is aware of an issue with Advanced Product Designer (APD) in the AMER region. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress. May 02, 2024 - 16:48 UTC

May 02, 2024 16:54 UTC

WARN

10 minutes

APD Service Interruption Affecting Multiple Customers

See more
Start Time

May 02, 2024 16:54 UTC

Type WARN
Affected Components

ADVANCED PRODUCT DESIGNER (APD) - AMER

Message

APD Service Interruption Affecting Multiple Customers

Details

Investigating - Guidewire Support is aware of an issue with Advanced Product Designer (APD) in the AMER region. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress. May 02, 2024 - 16:48 UTC

May 02, 2024 16:49 UTC

DOWN

5 minutes

APD Service Interruption Affecting Multiple Customers

See more
Start Time

May 02, 2024 16:49 UTC

Type DOWN
Affected Components

ADVANCED PRODUCT DESIGNER (APD) - AMER

Message

APD Service Interruption Affecting Multiple Customers

Details

Investigating - Guidewire Support is aware of an issue with Advanced Product Designer (APD) in the AMER region. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress. May 02, 2024 - 16:48 UTC

May 02, 2024 16:29 UTC

WARN

5 minutes

Minor Service Outage

See more
Start Time

May 02, 2024 16:29 UTC

Type WARN
Affected Components

ADVANCED PRODUCT DESIGNER (APD) - AMER

Message

Minor Service Outage

2024-05-03 20:59:10 UTC UTC

STATUS

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2024-05-03 20:59:10 UTC UTC

STATUS

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2024-05-03 20:59:10 UTC UTC

STATUS

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2024-05-03 20:59:10 UTC UTC

STATUS

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2024-05-03 20:59:10 UTC UTC

STATUS

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StatusGator has 4 months of Guidewire status history.

Guidewire Components and Services

View details of the current Guidewire status below.

Name

Status

Details

Guidewire AMER

UP See more

Guidewire AMER - Address Verification Service

UP See more

Guidewire AMER - Admin Service (IAS)

UP See more

Guidewire AMER - Compute

UP See more

Guidewire AMER - Data Service

UP See more

Guidewire AMER - InsuranceNow Classic (non-GWCP)

UP See more

Guidewire AMER - InsuranceNow (GWCP)

UP See more

Guidewire AMER - Jutro App Admin Service (JAAS)

UP See more

Guidewire AMER - Jutro Web Apps (JWA)

UP See more

Guidewire AMER - Looker

UP See more

Guidewire AMER - Networking

UP See more

Guidewire AMER - Payment Service (Authorize.net)

UP See more

Guidewire AMER - Payment Service (One Inc)

UP See more

Guidewire AMER - SMS Service

UP See more

Guidewire APAC

UP See more

Guidewire APAC - Admin Service (IAS)

UP See more

Guidewire APAC - Cloud Data Access

UP See more

Guidewire APAC - Compute

UP See more

Guidewire APAC - Data Platform

UP See more

Guidewire APAC - Explore

UP See more

Guidewire APAC - Jutro App Admin Service (JAAS)

UP See more

Guidewire APAC - Jutro Web Apps (JWA)

UP See more

Guidewire APAC - Networking

UP See more

Guidewire CANADA

UP See more

Guidewire CANADA - Cloud Data Access

UP See more

Guidewire CANADA - Data Platform

UP See more

Guidewire CANADA - Explore

UP See more

Guidewire EMEA

UP See more

Guidewire EMEA - Admin Service (IAS)

UP See more

Guidewire EMEA - Cloud Data Access

UP See more

Guidewire EMEA - Compute

UP See more

Guidewire EMEA - Data Platform

UP See more

Guidewire EMEA - Jutro App Admin Service (JAAS)

UP See more

Guidewire EMEA - Jutro Web Apps (JWA)

UP See more

Guidewire EMEA - Networking

UP See more

Guidewire Underwriting Management (UM)

UP See more

Guidewire USA

UP See more

Guidewire USA - Cloud Data Access

UP See more

Guidewire USA - Data Platform

UP See more

Guidewire USA - Explore

UP See more

No outages or status changes in the last 24 hours

Guidewire status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Guidewire Outage and Status History

We've been monitoring Guidewire outages since December 27, 2023.
Here's the history of service outages we've observed from the Guidewire Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Guidewire Status Page Integration

Guidewire is a Cloud Infrastructure solution that StatusGator has been monitoring since December 2023. Over the past 4 months, we have collected data on on more than 251 outages that affected Guidewire users. When Guidewire publishes downtime on their status page, they do so across 105 components and 31 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Guidewire to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Guidewire incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Guidewire is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Guidewire is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Guidewire posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Guidewire enters a pre-planned maintenance window, keeping you up to date.

Since Guidewire publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Guidewire posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Guidewire has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Guidewire has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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