Is Moveworks down?
Current Moveworks status is UP

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 26, 2024 - 00:00 UTC

Identified - In the classic bot experience, users who request a MFA reset will get the proper response "Ok, I understand you are having issues with your Multi-Factor Authentication (MFA). I can help!" "Would you like me to reset your MFA?" however they do not have a "Yes" option and are not able to proceed with the MFA reset.We've identified the cause of the issue and our team is working diligently to get this issue resolved as soon as possible. We appreciate you patience as we get this corrected. Jul 24, 2024 - 01:32 UTC

Investigating - We're currently investigating an issue impacting form ingestion from ServiceNow. Due to this issue, the most recent updates to ServiceNow forms might not be reflected in the bot. Our team has identified the root cause and is actively working towards a resolution. We value your patience and understanding while we address this matter. Please stay tuned for upcoming updates. Jul 22, 2024 - 16:47 UTC

Identified - We have identified an issue where some users are unable to access the bot. We apologize for the inconvenience and will keep you updated on our progress. Jul 22, 2024 - 16:04 UTC

Identified - Some users may see a default icon in the Microsoft Teams Web app and the New Desktop client instead of the expected Bot Avatar, however, the bot will continue to function as expected.Microsoft has identified a recent feature release that was not fully implemented into the service. They've included that feature in the upcoming deployment which they expect will alleviate impact. The Teams deployment is expected to alleviate impact on August 5th, 2024. For more details, Teams administrators can review the Microsoft Service Health Issue Advisory TM810917 in the Microsoft 365 Admin Center. Jul 12, 2024 - 16:00 UTC