Is Subsplash down?
Current Subsplash status is UP

We checked the official Subsplash Status Page 3 min. 42 sec. ago. Learn more
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Recent Subsplash Outages and Issues

Follow the recent outages and downtime for Subsplash in the table below.

Start Time

Type

Length

Message

Details

February 04, 2024 02:39 UTC

WARN

about 2 hours

Events tab and events in calendars not loading

See more
Start Time

February 04, 2024 02:39 UTC

Type WARN
Affected Components

Mobile apps

Dashboards

Message

Events tab and events in calendars not loading

Details

Investigating - Our team is currently investigating an issue where the events tab in your dashboard or events in calendars are not loading, preventing users from creating new events or editing existing events. Feb 03, 2024 - 18:34 PST

February 03, 2024 21:44 UTC

WARN

about 1 hour

Web players (SnapPages and Web App) failing to load files that were recently uploaded.

See more
Start Time

February 03, 2024 21:44 UTC

Type WARN
Affected Components

Web tools

SnapPages

Message

Web players (SnapPages and Web App) failing to load files that were recently uploaded.

Details

Update - We are continuing to investigate this issue. Feb 03, 2024 - 13:42 PST

January 21, 2024 14:49 UTC

DOWN

about 2 hours

Subsplash Service Interruption

See more
Start Time

January 21, 2024 14:49 UTC

Type DOWN
Affected Components

Mobile apps

SnapPages

TV apps

Message

Subsplash Service Interruption

Details

Investigating - We are currently investigating this issue. Jan 21, 2024 - 06:45 PST

January 18, 2024 01:29 UTC

WARN

1 day

Delays in recurring gift processing and ChMS syncing

See more
Start Time

January 18, 2024 01:29 UTC

Type WARN
Affected Components

Giving

Message

Delays in recurring gift processing and ChMS syncing

Details

Identified - Our teams are currently aware of two issues related to CHMS gifts syncing and a delay in recurring gifts processing. If you are noticing recurring gifts not processing when they should, please check back in 24-48 hours, if they’re still not processed by then please reach out to our support team for assistance. In addition, CHMS syncing has been disabled as our team works to resolve the issue. Jan 17, 2024 - 17:28 PST

December 03, 2023 15:49 UTC

WARN

about 1 hour

Live Chat Service Interruption

See more
Start Time

December 03, 2023 15:49 UTC

Type WARN
Affected Components

Subsplash Live

Message

Live Chat Service Interruption

Details

Investigating - We are currently investigating an issue with a service interruption for live chat. Live streaming is not being affected. Dec 03, 2023 - 07:47 PST

2024-02-20 06:51:46 UTC UTC

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2024-02-20 06:51:46 UTC UTC

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2024-02-20 06:51:46 UTC UTC

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2024-02-20 06:51:46 UTC UTC

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2024-02-20 06:51:46 UTC UTC

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Sign Up for More Subsplash History

StatusGator has over 1 year of Subsplash status history.

Subsplash Components and Services

View details of the current Subsplash status below.

Name

Status

Details

Subsplash Church Management

UP See more

Subsplash Dashboards

UP See more

Subsplash Giving

UP See more

Subsplash Live

UP See more

Subsplash Messaging

UP See more

Subsplash Mobile apps

UP See more

Subsplash SnapPages

UP See more

Subsplash TV apps

UP See more

Subsplash Web tools

UP See more

No outages or status changes in the last 24 hours

Subsplash status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Subsplash Outage and Status History

We've been monitoring Subsplash outages since September 28, 2022.
Here's the history of service outages we've observed from the Subsplash Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our Subsplash Status Page Integration

Subsplash is a CI/CD solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 89 outages that affected Subsplash users. When Subsplash publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Subsplash to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Subsplash is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Subsplash is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Subsplash posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Subsplash enters a pre-planned maintenance window, keeping you up to date.

Since Subsplash publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Subsplash posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Subsplash has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Subsplash has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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