Is Tealium Visitor Processing down?
Current Tealium Visitor Processing status is UP

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Recent Tealium Visitor Processing Outages and Issues

Follow the recent outages and downtime for Tealium Visitor Processing in the table below.

Start Time

Type

Length

Message

Details

November 22, 2023 19:43 UTC

WARN

about 2 hours

Visitor Delivery Impacted in us-east-1(Virginia)

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Start Time

November 22, 2023 19:43 UTC

Type WARN
Affected Components

Server-Side Data Collection and Processing - Cloud Delivery for Audiences

Cloud Regions - US East

Server-Side Data Collection and Processing - Visitor Processing

Message

Visitor Delivery Impacted in us-east-1(Virginia)

Details

We observed increased error rates in Visitor Delivery. Our on-call team is investigating.

June 14, 2023 16:33 UTC

WARN

5 months

Upcoming Change to Tealium application URL

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Start Time

June 14, 2023 16:33 UTC

Type WARN
Affected Components

Server-Side Data Collection and Processing - Data Connectors

Server-Side Data Collection and Processing - Data Layer Enrichment

APIs - DLE Upload API

APIs - Omnichannel Reporting API

APIs - Publish Revision API

Server-Side Data Collection and Processing - Cloud Delivery for Audiences

Server-Side Data Collection and Processing - Cloud Delivery for Events

Server-Side Data Collection and Processing - Event Data Collection

Server-Side Data Collection and Processing - Visitor Processing

Server-Side Data Collection and Processing - Audience Sizing

Server-Side Data Collection and Processing - Audience Discovery

Server-Side Data Collection and Processing - Cloud Functions

Server-Side Data Collection and Processing - DataConnect

Server-Side Data Collection and Processing - File Import

Server-Side Data Collection and Processing - Omnichannel

Message

Upcoming Change to Tealium application URL

Details

On June 20th the URL of all web pages within Tealium’s server-side application will be updated. The text “datacloud” and language identifier (ex. datacloud/en-US) will be replaced with “tms/?utk=token” as well as an additional component of “&product=SS#” - example below. This is the first of two changes that will be made to the URL structure over the coming 12 months. If you have built custom tools to manage Tealium, you may need to make adjustments to reflect this change.

Existing Server-side URL
https://my.tealiumiq.com/datacloud/en-US/?account=account&profile=profile#

New Server-side URL
https://my.tealiumiq.com/tms/?utk=token&account=account&profile=profile&product=SS#

Please contact Tealium support [support@tealium.com] with any questions.

June 13, 2023 20:38 UTC

WARN

about 20 hours

US East Services Impacted due to upstream provider

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Start Time

June 13, 2023 20:38 UTC

Type WARN
Affected Components

APIs - DLE Upload API

Server-Side Data Collection and Processing - File Import

Server-Side Data Collection and Processing - Omnichannel

APIs - Omnichannel Reporting API

APIs - Publish Revision API

APIs - Visitor Lookup API

Cloud Regions - US East

Server-Side Data Collection and Processing - Cloud Delivery for Audiences

Server-Side Data Collection and Processing - Cloud Delivery for Events

Server-Side Data Collection and Processing - Data Connectors

Server-Side Data Collection and Processing - Data Layer Enrichment

Server-Side Data Collection and Processing - Event Data Collection

Server-Side Data Collection and Processing - Visitor Processing

Server-Side Data Collection and Processing - Audience Sizing

Server-Side Data Collection and Processing - Audience Discovery

Server-Side Data Collection and Processing - Cloud Functions

Server-Side Data Collection and Processing - DataConnect

Server-Side Data Access and Storage - AudienceDB

Server-Side Data Access and Storage - AudienceStore

Server-Side Data Access and Storage - EventDB

Server-Side Data Access and Storage - EventStore

Server-Side Machine Learning - Predict Data Collection

Server-Side Machine Learning - Predict Model Trainings

Message

US East Services Impacted due to upstream provider

Details

Engineers have identified an issue with our upstream provider that began at 7:00 PM UTC.

April 14, 2023 10:58 UTC

WARN

about 3 hours

HIPAA Event Processing Delay

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Start Time

April 14, 2023 10:58 UTC

Type WARN
Affected Components

Cloud Regions - Private Clouds

Server-Side Data Collection and Processing - Visitor Processing

Message

HIPAA Event Processing Delay

Details

Engineers have identified an issue impacting the processing of events on the HIPAA Private Cloud environment. The investigation is ongoing.

April 04, 2023 09:13 UTC

WARN

about 6 hours

Disruption to Visitor Processing in Sydney

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Start Time

April 04, 2023 09:13 UTC

Type WARN
Affected Components

Cloud Regions - APAC South

Server-Side Data Collection and Processing - Visitor Processing

Message

Disruption to Visitor Processing in Sydney

Details

We have identified some disruption to Visitor Processing in Sydney, our on-call team is currently investigating.

2024-03-28 22:34:44 UTC UTC

STATUS

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2024-03-28 22:34:44 UTC UTC

STATUS

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2024-03-28 22:34:44 UTC UTC

STATUS

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2024-03-28 22:34:44 UTC UTC

STATUS

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2024-03-28 22:34:44 UTC UTC

STATUS

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Sign Up for More Tealium Visitor Processing History

StatusGator has about 3 years of Tealium Visitor Processing status history.

No outages or status changes in the last 24 hours

Tealium Visitor Processing status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Tealium Visitor Processing Outage and Status History

We've been monitoring Tealium Visitor Processing outages since March 14, 2021.
Here's the history of service outages we've observed from the Tealium Visitor Processing Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Tealium Visitor Processing Status Page Integration

Tealium Visitor Processing is an Analytics solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 617 outages that affected Tealium Visitor Processing users. When Tealium Visitor Processing publishes downtime on their status page, they do so across 44 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Tealium Visitor Processing to get notified when it's down, is under maintenance, or has an outage. We've sent more than 2,500 notifications to our users about Tealium Visitor Processing incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Tealium Visitor Processing is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tealium Visitor Processing is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tealium Visitor Processing posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Tealium Visitor Processing enters a pre-planned maintenance window, keeping you up to date.

Tealium Visitor Processing does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Tealium Visitor Processing maintenance events into your unified calendar.

When Tealium Visitor Processing posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tealium Visitor Processing has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tealium Visitor Processing has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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