Is Thomson Reuters Down?
Current Thomson Reuters Status: up

Status History

We've been monitoring Thomson Reuters since April 14, 2021. Here's the history of service outages we've observed from the Thomson Reuters status page:

Recent Thomson Reuters Outages and Issues

Follow the recent outages and downtime for Thomson Reuters in the table below.

Sign Up for More Thomson Reuters History

StatusGator has 29 days of Thomson Reuters status history.

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Start Time Type Length Message Details
May 13, 2021 11:34 UTC MAINTENANCE about 4 hours ONESOURCE Indirect Compliance NextGen [APAC] In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 13, 2021 00:33 UTC MAINTENANCE about 4 hours ONESOURCE Indirect Compliance NextGen [EMEA] In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 12, 2021 16:08 UTC WARN about 1 hour Govt Connectivity US - ABI/AES - Service Disruption Identified - U.S. Customs and Border Protection (CBP) is currently experiencing MQ channel issues...
May 12, 2021 14:04 UTC WARN about 1 hour Global Trade – Pwd by Integration Point - Service Disruption Investigating - We have received reports that Global Trade – Pwd by Integration Point is in a deg...
May 11, 2021 21:58 UTC WARN about 15 hours Customer Support – Global Trade - Service Disruption Investigating - We have received reports that Customer Support – Global Trade is in a degraded st...
2021-05-13 20:50:23 +0000 UTC UNKNOWN X minutes in, downtime, go, question, will, about, Information, here, and the be, displayed, so, of, details, information, outage, here, once, in, more, sign, you, see, each, downtime, in, will, and, to, about, Details, and sign
2021-05-13 20:50:23 +0000 UTC UNKNOWN X minutes question, will, in, Information, the, about, here, go, and downtime each, sign, more, displayed, downtime, once, details, and, see, information, Details, outage, you, be, will, to, sign, so, in, here, in, about, and of
2021-05-13 20:50:23 +0000 UTC UNKNOWN X minutes here, in, question, downtime, the, will, go, Information, and about displayed, and, be, you, so, of, about, sign, each, more, Details, in, details, here, outage, to, once, sign, downtime, information, see, will, and in
2021-05-13 20:50:23 +0000 UTC UNKNOWN X minutes about, will, here, go, the, downtime, question, in, and Information more, see, in, you, and, each, so, sign, in, be, about, here, displayed, of, information, once, downtime, outage, will, to, Details, sign, and details
2021-05-13 20:50:23 +0000 UTC UNKNOWN X minutes in, the, about, question, downtime, here, Information, will, and go each, more, downtime, sign, sign, you, in, here, be, and, will, in, displayed, outage, information, once, so, to, see, of, details, Details, and about

Supported Features

We support the following features in our integration with the Thomson Reuters status page:

  • Down Notifications

    If Thomson Reuters is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Thomson Reuters is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Thomson Reuters posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Thomson Reuters enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Thomson Reuters publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Thomson Reuters posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Thomson Reuters has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Thomson Reuters has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Thomson Reuters down today?

According to its status page Thomson Reuters is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Thomson Reuters is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Thomson Reuters is having issues?

There are two main options: You can check the Thomson Reuters status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Thomson Reuters status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Thomson Reuters status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Thomson Reuters customer support while checking everything on your side. You can also try Tweeting at them via @thomsonreuters on Twitter. Or visit their official status page or website:

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