Is Tray.io down?
Current Tray.io status is UP

We checked the official Tray.io Status Page 2 min. 46 sec. ago. Learn more
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Recent Tray.io Outages and Issues

Follow the recent outages and downtime for Tray.io in the table below.

Start Time

Type

Length

Message

Details

May 15, 2024 01:48 UTC

WARN

31 minutes

Partially Degraded Service

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Start Time

May 15, 2024 01:48 UTC

Type WARN
Affected Components

Other Services - Intercom Message Delivery

Message

Partially Degraded Service

May 09, 2024 13:18 UTC

WARN

15 minutes

Workflow Execution Slowness in the APAC region

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Start Time

May 09, 2024 13:18 UTC

Type WARN
Affected Components

Workflow Execution

Message

Workflow Execution Slowness in the APAC region

Details

Investigating - We are currently investigating an issue that is causing workflow execution slowness within the APAC region.If you have any questions or concerns, please feel free to reach out to support@tray.io. May 09, 2024 - 14:16 BST

May 09, 2024 11:23 UTC

WARN

25 minutes

Tray Application Degraded Performance

See more
Start Time

May 09, 2024 11:23 UTC

Type WARN
Affected Components

Workflow Builder - Workflow Builder App

Embedded - Embedded API

Message

Tray Application Degraded Performance

Details

Update - We are currently investigating an issue that may cause users to be unable to configure solution instances that use the Embedded white labelled domains.If you have any questions or concerns, please feel free to reach out to support@tray.io. May 09, 2024 - 12:20 BST

May 09, 2024 10:53 UTC

WARN

30 minutes

Tray Application Degraded Performance

See more
Start Time

May 09, 2024 10:53 UTC

Type WARN
Affected Components

Embedded - Embedded App

Workflow Builder - Workflow Builder App

Message

Tray Application Degraded Performance

Details

Update - We are continuing to investigate this issue. Users may have an issue loading and configuring solution instances. May 09, 2024 - 11:51 BST

May 09, 2024 10:48 UTC

DOWN

5 minutes

Tray Application Degraded Performance

See more
Start Time

May 09, 2024 10:48 UTC

Type DOWN
Affected Components

Workflow Builder - Workflow Builder App

Message

Tray Application Degraded Performance

Details

Investigating - We are currently investigating an issue that blocks users from logging into the Tray application.If you have any questions or concerns, please feel free to reach out to support@tray.io. May 09, 2024 - 11:46 BST

2024-05-15 02:36:01 UTC UTC

STATUS

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2024-05-15 02:36:01 UTC UTC

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2024-05-15 02:36:01 UTC UTC

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2024-05-15 02:36:01 UTC UTC

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2024-05-15 02:36:01 UTC UTC

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StatusGator has about 4 years of Tray.io status history.

Tray.io Components and Services

View details of the current Tray.io status below.

Name

Status

Details

Tray.io Connectors API

UP See more

Tray.io Contentful Assets CDN

UP See more

Tray.io CSV Editor

UP See more

Tray.io Documentation

UP See more

Tray.io Embedded API

UP See more

Tray.io Embedded App

UP See more

Tray.io Intercom Message Delivery

UP See more

Tray.io Intercom Web Messenger

UP See more

Tray.io Other

UP See more

Tray.io Single Sign-On

UP See more

Tray.io Stripe JS

UP See more

Tray.io Triggers API

UP See more

Tray.io Workflow Builder API

UP See more

Tray.io Workflow Builder App

UP See more

Tray.io Workflow Builder Logs

UP See more

Tray.io Workflow Execution

UP See more

1 status change in the last 24 hours

Tray.io status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 23 hours

  • Warn: 31 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,590 status pages

About Our Tray.io Status Page Integration

Tray.io is a Development solution that StatusGator has been monitoring since May 2020. Over the past about 4 years, we have collected data on on more than 492 outages that affected Tray.io users. When Tray.io publishes downtime on their status page, they do so across 16 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Tray.io to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,200 notifications to our users about Tray.io incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Tray.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Tray.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Tray.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Tray.io enters a pre-planned maintenance window, keeping you up to date.

Since Tray.io publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Tray.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Tray.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Tray.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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