Is BigLeaf down?
Current BigLeaf status is UP

We checked the official BigLeaf Status Page 1 min. 2 sec. ago. Learn more
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Recent BigLeaf Outages and Issues

Follow the recent outages and downtime for BigLeaf in the table below.

Start Time

Type

Length

Message

Details

May 20, 2024 20:35 UTC

WARN

about 2 hours

Bigleaf Support Line Issues

See more
Start Time

May 20, 2024 20:35 UTC

Type WARN
Affected Components

Other

Message

Bigleaf Support Line Issues

Details

Investigating - We are experiencing some issues with our phone system provider that may cause difficulty in contacting Bigleaf Technical Support. Inbound calls to our main phone numbers at (888) 244-3133 and (503) 985-8298 may be affected.If you are experiencing this, please email our Support team at support@bigleaf.net. Our team is monitoring the emails, ticket requests, and voicemails. If you are experiencing an urgent issue please contact us immediately via email and we will contact you as soon as possible.Future updates will be posted here.Thanks for your patience! May 20, 2024 - 13:32 PDT

May 05, 2024 02:10 UTC

WARN

20 minutes

Web Dashboard Issues

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Start Time

May 05, 2024 02:10 UTC

Type WARN
Affected Components

Web Dashboard

Message

Web Dashboard Issues

Details

Investigating - We are currently investigating an issue with our Web Dashboard live metrics and loading of performance metrics. May 04, 2024 - 19:09 PDT

April 24, 2024 12:35 UTC

WARN

about 1 hour

Bigleaf Support Line Issues

See more
Start Time

April 24, 2024 12:35 UTC

Type WARN
Affected Components

Other

Message

Bigleaf Support Line Issues

Details

Investigating - We are currently investigating an issue with reaching our Support team via our (888) 244-3133 phone line Apr 24, 2024 - 05:30 PDT

April 16, 2024 19:10 UTC

WARN

about 2 hours

Network Performance Issues - ATL

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Start Time

April 16, 2024 19:10 UTC

Type WARN
Affected Components

Gateway Cluster: Atlanta, GA

Message

Network Performance Issues - ATL

Details

Investigating - We are currently investigating on-going packet loss on some circuits connected to our services in the ATL region. Apr 16, 2024 - 12:08 PDT

February 28, 2024 07:05 UTC

MAINT

about 3 hours

Emergency Maintenance - Denver Gateway Cluster

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Start Time

February 28, 2024 07:05 UTC

Type MAINT
Affected Components

Gateway Cluster: Denver, CO

Message

Emergency Maintenance - Denver Gateway Cluster

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 27, 2024 - 23:01 PST

2024-05-22 15:06:32 UTC UTC

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2024-05-22 15:06:32 UTC UTC

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2024-05-22 15:06:32 UTC UTC

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2024-05-22 15:06:32 UTC UTC

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2024-05-22 15:06:32 UTC UTC

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StatusGator has over 2 years of BigLeaf status history.

BigLeaf Components and Services

View details of the current BigLeaf status below.

Name

Status

Details

BigLeaf Gateway Cluster: Amsterdam, NL

UP See more

BigLeaf Gateway Cluster: Ashburn, VA

UP See more

BigLeaf Gateway Cluster: Atlanta, GA

UP See more

BigLeaf Gateway Cluster: Chicago, IL

UP See more

BigLeaf Gateway Cluster: Dallas, TX

UP See more

BigLeaf Gateway Cluster: Denver, CO

UP See more

BigLeaf Gateway Cluster: Frankfurt, DE

UP See more

BigLeaf Gateway Cluster: London, GB

UP See more

BigLeaf Gateway Cluster: Los Angeles, CA

UP See more

BigLeaf Gateway Cluster: New York, NY

UP See more

BigLeaf Gateway Cluster: San Jose, CA

UP See more

BigLeaf Gateway Cluster: Seattle, WA

UP See more

BigLeaf Other

UP See more

BigLeaf Site and Circuit Alerts

UP See more

BigLeaf Web Dashboard

UP See more

No outages or status changes in the last 24 hours

BigLeaf status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

BigLeaf Outage and Status History

We've been monitoring BigLeaf outages since December 15, 2021.
Here's the history of service outages we've observed from the BigLeaf Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,600 status pages

About Our BigLeaf Status Page Integration

BigLeaf is a CRM, Project Management, Telephony, Video, CMS, Communications, and Productivity solution that StatusGator has been monitoring since December 2021. Over the past over 2 years, we have collected data on on more than 71 outages that affected BigLeaf users. When BigLeaf publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor BigLeaf to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about BigLeaf incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If BigLeaf is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when BigLeaf is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

BigLeaf posts separate notifications for planned maintenance work. StatusGator will notify subscribers when BigLeaf enters a pre-planned maintenance window, keeping you up to date.

Since BigLeaf publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When BigLeaf posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When BigLeaf has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because BigLeaf has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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