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    Last checked from Box official status page 1 min. 35 sec. ago

    Box Status

    Secure content management and collaboration with AI-powered workflows on one platform.

    Not working for you?

    Box icon
    status indicator

    Is Box down?

    Box is up

    Not working for you?

    StatusGator last checked the status of Box on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .

    Box service health graph
    information icon

    This chart represents Box service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Box status data.

    Box icon
    Box health
    Service up Possible outage Outage duration

    Box outage reports
    information icon

    157 outage reports in the last 24 hours

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    Recent community and social reports

    User avatar

    Paraná, Brazil

    "Nao esta conectado Minha conta "

    • 6 days ago

    User avatar

    England, United Kingdom

    Unable to download

    • 11 days ago

    User avatar

    California, United States

    "keep getting retry"

    • 14 days ago

    User avatar

    New York, United States

    Service down

    • 20 days ago

    User avatar

    Illinois, United States

    "Games won't launch "

    • 20 days ago

    User avatar

    Chihuahua, Mexico

    "estan caidos los servidores "

    • 20 days ago

    User avatar

    Virginia, United States

    "Can't sign in and just before xbox crashed, skyrim mods went down."

    • 22 days ago

    User avatar

    Sindh, Pakistan

    Connectivity issue

    • 24 days ago

    User avatar

    Ho Chi Minh, Vietnam

    "error offline"

    • 28 days ago

    User avatar

    Texas, United States

    Service down

    • about 1 month ago

    User avatar

    Ohio, United States

    "Box tools is down"

    • about 1 month ago

    User avatar

    North Carolina, United States

    "Google Apps integration error about permissions."

    • about 1 month ago

    User avatar

    California, United States

    "cannot open files"

    • about 1 month ago

    User avatar

    Pennsylvania, United States

    "Cannot open files. Can get into Box folders, but files will not open - Error: "There was a problem completing your request""

    • about 1 month ago

    User avatar

    California, United States

    "unable to open files"

    • about 1 month ago

    User avatar

    Iowa, United States

    "tags not working currently"

    • about 1 month ago

    User avatar

    England, United Kingdom

    "Coombe park"

    • about 1 month ago

    User avatar

    Ohio, United States

    "0x80832003 app offline "

    • about 2 months ago

    User avatar

    Illinois, United States

    "Can't sign in to MicrosoftHi, my Xbox failed immediately after today’s outage. It now powers on with a black screen and no audio. I’ve ruled out the HDMI cable, TV input, and basic power checks. Please advise on repair options and whether this may be covered as outage-related damage account etc."

    • about 2 months ago

    User avatar

    Calabarzon, Philippines

    "box drive keep losing sync in to the box.com"

    • about 2 months ago

    cloud icon

    Top reported outages

    Connectivity issue
    Error message
    Server not responding
    Sign in problem
    Service down
    Slow performance
    Unable to download
    App not loading
    Other

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    Get notified about Box outages

    Stay updated with instant alerts for Box outages by signing up now!

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    Box outage map
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    Box outage map
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    Box incidents history
    information icon

    eye icon View more history
    Incident Name Duration Started Acknowledged Severity
    [Major] Issues affecting multiple Box services
    2h 35m Yes
    down icon Down
    [Medium] Issues with Uploads and Downloads
    20m Yes
    down icon Down
    [Medium] Issues with Box Shuttle
    19m Yes
    warn icon Warn
    [Minor] Issues with Uploads
    2h Yes
    warn icon Warn
    [Medium] Issues with Box Hubs
    10m Yes
    down icon Down
    [Medium] Issues with File Requests
    2h 1m Yes
    warn icon Warn
    Issues with Box Edit
    20m Yes
    down icon Down
    [Medium] Issues with Box Relay
    2h 20m Yes
    down icon Down
    [Medium] Issues with Search service and Metadata queries
    2h 5m Yes
    warn icon Warn
    [Medium] Issues with Zip Downloads
    1h Yes
    down icon Down
    [Minor] Issues with Uploads
    15m Yes
    warn icon Warn
    Box service unavailable
    16m Yes, 15m delay
    down icon Down
    [Major] Issue with Box API
    1h 10m Yes
    down icon Down
    [Medium] Issues with Box AI
    1h 25m Yes
    down icon Down
    [Medium] Issues with Box Drive
    30m Yes
    down icon Down
    [Critical] Issue with Box Folder, collections, Box AI and Hubs
    1h 50m Yes
    down icon Down
    [Critical] Issues with Box Search
    1h 35m Yes
    down icon Down
    [Critical] Issues with Box Sign
    4h 5m Yes
    down icon Down
    [Critical] Issue with Box Shuttle
    11h 5m Yes
    down icon Down
    [Major] Issues with Folder and File Preview, and Shared Links
    1h 30m Yes
    down icon Down
    [Major] Issues affecting multiple Box services
    Started
    Duration
    2h 35m
    Acknowledged
    Yes
    Severity
    down icon Down
    [Medium] Issues with Uploads and Downloads
    Started
    Duration
    20m
    Acknowledged
    Yes
    Severity
    down icon Down
    [Medium] Issues with Box Shuttle
    Started
    Duration
    19m
    Acknowledged
    Yes
    Severity
    warn icon Warn
    [Minor] Issues with Uploads
    Started
    Duration
    2h
    Acknowledged
    Yes
    Severity
    warn icon Warn
    [Medium] Issues with Box Hubs
    Started
    Duration
    10m
    Acknowledged
    Yes
    Severity
    down icon Down
    [Medium] Issues with File Requests
    Started
    Duration
    2h 1m
    Acknowledged
    Yes
    Severity
    warn icon Warn

    Box status history
    information icon

    30 days ago 60 days ago 98% uptime 98% uptime Today
    Up
    Down
    Warn
    Maint

    Box status page accuracy

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    Box icon

    Box status page accuracy rating

    This rating evaluates how quickly Box acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.

    A – Excellent
    Rating grade Average delay
    A
    Excellent
    < 15 min
    B
    Good
    15 - 30 min
    C
    Fair
    30 - 120 min
    D
    Poor
    2 - 4 hrs
    F
    Failing
    >= 4 hrs

    Box components

    Component name Status
    Box Accessible Site (a.box.com)
    up icon Up
    Box Admin Console & Functionality status
    up icon Up
    Box AI status
    up icon Up
    Box AI Studio status
    up icon Up
    Box Apple iWork status
    up icon Up
    Box Apps status
    up icon Up
    Box Archive
    up icon Up
    Box Australia
    up icon Up
    Box Authentication (OAuth 2.0 / JWT)
    up icon Up
    Box Automate status
    up icon Up
    Box Blog Posts and Knowledge Articles
    up icon Up
    Box Box.com Marketing Website
    up icon Up
    Box Canada
    up icon Up
    Box Canvas
    up icon Up
    Box Case Submission Workflow
    up icon Up
    Box Collaboration
    up icon Up
    Box Comments and Tasks status
    up icon Up
    Box Community Forums
    up icon Up
    Box Content API
    up icon Up
    Box Content Preview
    up icon Up
    Box Developer Console / Docs (developer.box.com)
    up icon Up
    Box Doc Gen
    up icon Up
    Box Drive status
    up icon Up
    Box Edit / Tools status
    up icon Up
    Box Email Notifications
    up icon Up
    Box Email Uploads
    up icon Up
    Box Embed Widget
    up icon Up
    Box Enterprise Reports
    up icon Up
    Box EU
    up icon Up
    Box Events API
    up icon Up
    Box Extract
    up icon Up
    Box Files Page
    up icon Up
    Box Forms
    up icon Up
    Box for Salesforce status
    up icon Up
    Box France
    up icon Up
    Box FTP
    up icon Up
    Box Germany
    up icon Up
    Box Germany/UK
    up icon Up
    Box Google Apps status
    up icon Up
    Box Governance (Legal Holds)
    up icon Up
    Box Governance (Retention)
    up icon Up
    Box Hubs
    up icon Up
    Box Israel
    up icon Up
    Box Japan
    up icon Up
    Box Japan/Singapore
    up icon Up
    Box Login/SSO
    up icon Up
    Box Microsoft Office Integration
    up icon Up
    Box Microsoft Teams status
    up icon Up
    Box Mobile-Optimized Website (m.box.com)
    up icon Up
    Box NetSuite status
    up icon Up
    Box Preview
    up icon Up
    Box Relay status
    up icon Up
    Box Search
    up icon Up
    Box Sharing (Shared Links)
    up icon Up
    Box Shield (Auto Classification) status
    up icon Up
    Box Shield (Threat Detection) status
    up icon Up
    Box Shield (Virus Detection) status
    up icon Up
    Box Shuttle status
    up icon Up
    Box Sign status
    up icon Up
    Box Singapore status
    up icon Up
    Box Slack status
    up icon Up
    Box Sync status
    up icon Up
    Box UK status
    up icon Up
    Box University
    up icon Up
    Box Uploads/Downloads
    up icon Up
    Box US status
    up icon Up
    Box Watermarking
    up icon Up
    Box Web Application status
    up icon Up
    Box Webhooks
    up icon Up
    Box Workflows and Automations
    up icon Up

    Get notified about Box outages

    Stay updated with instant alerts for Box outages by signing up now!

    Start monitoring for free

    Looking for Downdetector Box alerts?

    Features StatusGator Downdetector
    Both official and crowdsourced updates for Box outages.
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    More than 10,240 services monitored.
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    Proactive alerts on Box status changes sent to your Slack, Microsoft Teams, and more.
    check icon
    x icon
    Monitoring of both Box and your own apps.
    check icon
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    Granular monitoring of Box components.
    check icon
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    Both official and crowdsourced updates for Box outages.
    StatusGator check icon
    Downdetector x icon
    More than 10,240 services monitored.
    StatusGator check icon
    Downdetector x icon
    Proactive alerts on Box status changes sent to your Slack, Microsoft Teams, and more.
    StatusGator check icon
    Downdetector x icon
    Monitoring of both Box and your own apps.
    StatusGator check icon
    Downdetector x icon
    Granular monitoring of Box components.
    StatusGator check icon
    Downdetector x icon

    About our Box status page integration

    Box (Secure content management and collaboration with AI-powered workflows on one platform) is a a Productivity solution that StatusGator has been monitoring since March 2015. Over the past over 11 years, we have collected data on on more than 886 outages that affected Box users. When Box publishes downtime on their status page, they do so across 84 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

    If you're wondering, "Is Box down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Box is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

    More than 400 StatusGator users monitor Box to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Productivity services monitored on our platform. We've sent more than 42,000 notifications to our users about Box incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

    • Early Warning Signals
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      If we detect a potential Box outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

    • Down Notifications
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      If Box is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

    • Warning Notifications
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      Warn notifications are used when Box is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

    • Maintenance Notifications
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      Box posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Box enters a pre-planned maintenance window, keeping you up to date.

    • Status Messages
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      When Box posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

    • Status Details
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      When Box has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

    • Component Status Filtering
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      Because Box has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

    Frequently asked questions