Is CardConnect American Express down?
Current CardConnect American Express status is UP

We checked the official CardConnect American Express Status Page 22 sec. ago. Learn more
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Recent CardConnect American Express Outages and Issues

Follow the recent outages and downtime for CardConnect American Express in the table below.

Start Time

Type

Length

Message

Details

February 06, 2023 20:21 UTC

WARN

about 2 hours

INCIDENT: Discover Authorization Timeouts

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Start Time

February 06, 2023 20:21 UTC

Type WARN
Affected Components

Processors - SVS

Processors - ProfitStars

Processors - ACH Payment Services by Fiserv

Processors - American Express

Processors - Chase Paymentech Salem

Processors - Chase Paymentech Tampa

Processors - DPS

Processors - Elavon

Processors - First Data North

Processors - First Data Omaha

Processors - Moneris

Processors - PayPal

Processors - Secure Exchange / SFTP

Processors - Vantiv

Processors - Credorax

Processors - First Data Nashville

Processors - First Data South

Message

INCIDENT: Discover Authorization Timeouts

Details

Update - An issue with an upstream provider has been identified, in which most Discover transactions have timed out or are declined.We continue to monitor the situation and will provide updates as they become available. Feb 06, 2023 - 15:18 EST

November 19, 2022 01:46 UTC

MAINT

3 months

CardConnect.com Under Maintenance

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Start Time

November 19, 2022 01:46 UTC

Type MAINT
Affected Components

Processors - American Express

Message

CardConnect.com Under Maintenance

Details

Update - Please use CardPointe.com to access CardPointe, and CoPilot.CardPointe.com to access CoPilot Nov 16, 2022 - 10:02 EST

November 19, 2022 01:32 UTC

DOWN

14 minutes

American Express Outage

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Start Time

November 19, 2022 01:32 UTC

Type DOWN
Affected Components

Processors - American Express

Message

American Express Outage

Details

Investigating - We are aware that a third party processor outside of our network is experiencing issues that may be impacting transactions for some customers. We will provide any updates we receive from the impacted system. Nov 18, 2022 - 20:29 EST

No outages or status changes in the last 24 hours

CardConnect American Express status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CardConnect American Express Outage and Status History

We've been monitoring CardConnect American Express outages since January 15, 2021.
Here's the history of service outages we've observed from the CardConnect American Express Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our CardConnect American Express Status Page Integration

CardConnect American Express is an eCommerce and Payments solution that StatusGator has been monitoring since January 2021. Over the past about 3 years, we have collected data on on more than 907 outages that affected CardConnect American Express users. When CardConnect American Express publishes downtime on their status page, they do so across 41 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor CardConnect American Express to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 4,800 notifications to our users about CardConnect American Express incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If CardConnect American Express is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CardConnect American Express is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CardConnect American Express posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CardConnect American Express enters a pre-planned maintenance window, keeping you up to date.

Since CardConnect American Express publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CardConnect American Express posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CardConnect American Express has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CardConnect American Express has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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