Is CardConnect Phone Support down?
Current CardConnect Phone Support status is UP

We checked the official CardConnect Phone Support Status Page 2 min. 18 sec. ago. Learn more
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Recent CardConnect Phone Support Outages and Issues

Follow the recent outages and downtime for CardConnect Phone Support in the table below.

Start Time

Type

Length

Message

Details

January 31, 2023 18:01 UTC

WARN

about 2 hours

Phone Connectivity Issues

See more
Start Time

January 31, 2023 18:01 UTC

Type WARN
Affected Components

Phone Support

Message

Phone Connectivity Issues

Details

Investigating - We are experiencing phone connectivity issues that are impacting our Partner Solutions and Merchant IVR phone queues. We are currently investigating the issue. Jan 31, 2023 - 12:55 EST

November 11, 2022 21:12 UTC

DOWN

about 15 hours

CardPointe Support Inbound Phone Lines Unable to Accept Calls

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Start Time

November 11, 2022 21:12 UTC

Type DOWN
Affected Components

Phone Support

Message

CardPointe Support Inbound Phone Lines Unable to Accept Calls

Details

Update - We are continuing to work on a resolution for this outage. Nov 11, 2022 - 16:11 EST

March 10, 2021 14:16 UTC

MAINT

over 1 year

Phone Connectivity Issues

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Start Time

March 10, 2021 14:16 UTC

Type MAINT
Affected Components

Phone Support

Message

Phone Connectivity Issues

Details

Monitoring - A fix has been implemented and we are monitoring the results. Mar 10, 09:12 EST

March 09, 2021 14:56 UTC

WARN

about 23 hours

Phone Connectivity Issues

See more
Start Time

March 09, 2021 14:56 UTC

Type WARN
Affected Components

Phone Support

Message

Phone Connectivity Issues

Details

Investigating - We are currently investigating phone connectivity issues that are impacting our Partner Solutions and Merchant IVR phone queues. Mar 9, 09:53 EST

February 26, 2021 17:47 UTC

WARN

about 3 hours

General Service Disruption

See more
Start Time

February 26, 2021 17:47 UTC

Type WARN
Affected Components

Phone Support

Message

General Service Disruption

Details

Update - We are continuing to investigate this issue. Feb 26, 12:41 EST

No outages or status changes in the last 24 hours

CardConnect Phone Support status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CardConnect Phone Support Outage and Status History

We've been monitoring CardConnect Phone Support outages since January 15, 2021.
Here's the history of service outages we've observed from the CardConnect Phone Support Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our CardConnect Phone Support Status Page Integration

CardConnect Phone Support is an eCommerce and Payments solution that StatusGator has been monitoring since January 2021. Over the past over 3 years, we have collected data on on more than 932 outages that affected CardConnect Phone Support users. When CardConnect Phone Support publishes downtime on their status page, they do so across 41 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor CardConnect Phone Support to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 4,900 notifications to our users about CardConnect Phone Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If CardConnect Phone Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CardConnect Phone Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CardConnect Phone Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CardConnect Phone Support enters a pre-planned maintenance window, keeping you up to date.

Since CardConnect Phone Support publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CardConnect Phone Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CardConnect Phone Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CardConnect Phone Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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