Is Dojo down?
Current Dojo status is UP

We checked the official Dojo Status Page 3 min. 21 sec. ago. Learn more
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Recent Dojo Outages and Issues

Follow the recent outages and downtime for Dojo in the table below.

Start Time

Type

Length

Message

Details

April 24, 2024 19:52 UTC

DOWN

about 1 hour

Online payments and deposits for Dojo Bookings are down

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Start Time

April 24, 2024 19:52 UTC

Type DOWN
Affected Components

Online payments

Dojo Bookings & Virtual Queues - Restaurant Management System

Message

Online payments and deposits for Dojo Bookings are down

Details

Investigating - You may have noticed that online payments cannot currently be taken. Additionally some restaurants may notice that deposits aren't able to be taken on Dojo Bookings. We’re urgently working on fixing the problem to get it back up and running. Apr 24, 2024 - 20:44 BST

April 16, 2024 08:18 UTC

WARN

29 minutes

Bank transfer discrepancies

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Start Time

April 16, 2024 08:18 UTC

Type WARN
Affected Components

Transfers

Message

Bank transfer discrepancies

Details

Update - Sorry for the continued delay, we’re still working on it.We're aware that some customers received lower-than-expected bank transfers between Saturday 13 April and Monday 15 April. We’re on it and working as quickly as possible to fix this. We’ll add any updates to this page as they happen. If you're impacted, there's nothing you need to. In the meantime, please do not charge your customers again.Thanks for your patience, and we are sorry for any inconvenience. Apr 16, 2024 - 09:07 BST

April 16, 2024 08:08 UTC

WARN

5 minutes

Bank transfer discrepancies

See more
Start Time

April 16, 2024 08:08 UTC

Type WARN
Affected Components

Transfers

Message

Bank transfer discrepancies

Details

Update - Sorry for the continued delay, we’re still working on it.We're aware that some customers received lower-than-expected bank transfers between Saturday 13 April and Monday 15 April. We’re on it and working as quickly as possible to fix this. We’ll add any updates to this page as they happen. If you're impacted, there's nothing you need to. In the meantime, please do not charge your customers again.Thanks for your patience, and we are sorry for any inconvenience. Apr 16, 2024 - 09:07 BST

April 14, 2024 09:18 UTC

WARN

2 days

Bank transfer discrepancies

See more
Start Time

April 14, 2024 09:18 UTC

Type WARN
Affected Components

Transfers

Message

Bank transfer discrepancies

Details

Investigating - Today’s bank transfer may be less than expected for some customers.If you're impacted, there's nothing you need to do as our team is working to resolve this as quickly as possible. In the meantime, please do not charge your customers again.Thanks for your patience, and we’ll add any updates to this page as they happen. Apr 14, 2024 - 10:14 BST

April 13, 2024 18:18 UTC

WARN

about 12 hours

Bank transfer discrepancies

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Start Time

April 13, 2024 18:18 UTC

Type WARN
Affected Components

Card machines

Message

Bank transfer discrepancies

Details

Investigating - Today’s bank transfer might be less than you expected that’s because some transactions were incorrectly processed as refunds.There’s nothing you need to do as our team is working to resolve this as quickly as possible. In the meantime, please do not charge your customers again.Thanks for your patience, and we’ll add any updates to this page as they happen. Apr 13, 2024 - 18:28 BST

2024-04-24 20:47:17 UTC UTC

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2024-04-24 20:47:17 UTC UTC

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2024-04-24 20:47:17 UTC UTC

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2024-04-24 20:47:17 UTC UTC

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2024-04-24 20:47:17 UTC UTC

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Sign Up for More Dojo History

StatusGator has 11 months of Dojo status history.

Dojo Components and Services

View details of the current Dojo status below.

Name

Status

Details

Dojo app and account

UP See more

Dojo Billing

UP See more

Dojo Bookings

UP See more

Dojo Card machines

UP See more

Dojo Customer support

UP See more

Dojo Google Reserve

UP See more

Dojo Integrations

UP See more

Dojo mobile app

UP See more

Dojo Online payments

UP See more

Dojo Restaurant Management System

UP See more

Dojo Text messaging

UP See more

Dojo Transfers

UP See more

Dojo Web App

UP See more

1 status change in the last 24 hours

Dojo status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 46 minutes

  • Maintenance: 0 minutes

Dojo Outage and Status History

We've been monitoring Dojo outages since June 6, 2023.
Here's the history of service outages we've observed from the Dojo Status Page:

Instant enriched data from
3,580 status pages

About Our Dojo Status Page Integration

Dojo is a Payments and Finance solution that StatusGator has been monitoring since June 2023. Over the past 11 months, we have collected data on on more than 48 outages that affected Dojo users. When Dojo publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Dojo to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Dojo is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dojo is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dojo posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dojo enters a pre-planned maintenance window, keeping you up to date.

Since Dojo publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Dojo posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dojo has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dojo has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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