Is Vertex down?
Current Vertex status is UP

We checked the official Vertex Status Page 3 min. 49 sec. ago. Learn more
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Recent Vertex Outages and Issues

Follow the recent outages and downtime for Vertex in the table below.

Start Time

Type

Length

Message

Details

February 03, 2023 20:04 UTC

MAINT

about 2 hours

Maintenance in Vertex VAT Compliance

See more
Start Time

February 03, 2023 20:04 UTC

Type MAINT
Affected Components

Vertex VAT Compliance

Message

Maintenance in Vertex VAT Compliance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 03, 2023 - 20:00 UTC

February 01, 2023 20:04 UTC

MAINT

about 2 hours

Maintenance in Vertex VAT Compliance

See more
Start Time

February 01, 2023 20:04 UTC

Type MAINT
Affected Components

Vertex VAT Compliance

Message

Maintenance in Vertex VAT Compliance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 01, 2023 - 20:00 UTC

January 29, 2023 05:06 UTC

MAINT

about 6 hours

Maintenance in Vertex On-Demand

See more
Start Time

January 29, 2023 05:06 UTC

Type MAINT
Affected Components

Vertex Indirect Tax O Series On-Demand

Vertex Payroll Tax Q Series On-Demand

Vertex Indirect Tax Returns On-Demand

Message

Maintenance in Vertex On-Demand

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 29, 2023 - 05:00 UTC

January 28, 2023 11:04 UTC

MAINT

about 5 hours

Emergency Maintenance in Vertex Cloud

See more
Start Time

January 28, 2023 11:04 UTC

Type MAINT
Affected Components

Vertex Payroll Tax Q Series On-Demand

Vertex Indirect Tax O Series On-Demand

Vertex Cloud Indirect Tax - Portal

Vertex Cloud Indirect Tax - Calc

Vertex Indirect Tax Returns On-Demand

Message

Emergency Maintenance in Vertex Cloud

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 28, 2023 - 11:00 UTC

January 28, 2023 05:04 UTC

MAINT

about 6 hours

Maintenance in Vertex On-Demand

See more
Start Time

January 28, 2023 05:04 UTC

Type MAINT
Affected Components

Vertex Payroll Tax Q Series On-Demand

Vertex Indirect Tax O Series On-Demand

Vertex Indirect Tax Returns On-Demand

Message

Maintenance in Vertex On-Demand

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 28, 2023 - 05:00 UTC

2023-02-06 06:57:54 UTC UTC

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2023-02-06 06:57:54 UTC UTC

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2023-02-06 06:57:54 UTC UTC

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2023-02-06 06:57:54 UTC UTC

STATUS

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2023-02-06 06:57:54 UTC UTC

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Sign Up for More Vertex History

StatusGator has about 1 year of Vertex status history.

Vertex Components and Services

View details of the current Vertex status below.

Name

Status

Details

Vertex Address Cleansing

UP See more

Vertex Calc

UP See more

Vertex Certificate Center

UP See more

Vertex Cloud Data Integrity

UP See more

Vertex Cloud Payroll Tax

UP See more

Vertex Exemption Certificate Wizard (ECW)

UP See more

Vertex Indirect Tax Intelligence

UP See more

Vertex Indirect Tax O Series On-Demand

UP See more

Vertex Indirect Tax Returns On-Demand

UP See more

Vertex Payroll Tax Q Series On-Demand

UP See more

Vertex Portal

UP See more

Vertex Tax Performance Engine

UP See more

Vertex VAT Compliance

UP See more

No outages or status changes in the last 24 hours

Vertex status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Vertex Outage and Status History

We've been monitoring Vertex outages since November 23, 2021.
Here's the history of service outages we've observed from the Vertex Status Page:

Instant enriched data from
2,650 status pages

About Our Vertex Status Page Integration

Vertex is an Expenses, Finance, Legal, and Payments solution that StatusGator has been monitoring since November 2021. Over the past about 1 year, we have collected data on on more than 282 outages that affected Vertex users. When Vertex publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Vertex to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Vertex incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Vertex is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Vertex is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Vertex posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vertex enters a pre-planned maintenance window, keeping you up to date.

Since Vertex publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Vertex posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Vertex has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Vertex has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Vertex down today?

According to its status page Vertex is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Vertex is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Vertex is having issues?

There are two main options: You can check the Vertex status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Vertex status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Vertex status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Vertex customer support while checking everything on your side. You can also try Tweeting at them via @vertexinc on Twitter. Or visit their official status page or website:

Where do you get the official Vertex status?

We use the official Vertex status page. Here are links to their status page and other helpful links.

Vertex Down?

Are you experiencing issues with Vertex? Sign up to receive notifications when Vertex publishes outages.

Vertex Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Vertex?

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