Last checked from Vertex official status page 1 min. 45 sec. ago
Global tax technology solutions for businesses since 1978.
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Report an issueThis chart represents Vertex service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Vertex status data.
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Follow the recent outages and downtime for Vertex in the table below. If you're experiencing a problem now, check the current Vertex status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Vertex Exception Certificate Wizard (ECW) Performance Incident
|
1h 15m |
Warn
|
|
|
Maintenance in Vertex Certificate Center
|
1h 30m |
Maint
|
|
|
Maintenance in Vertex On-Demand
|
4h 30m |
Maint
|
|
|
Maintenance in Vertex On-Demand
|
5h 56m |
Maint
|
|
|
Maintenance in Vertex VAT Compliance
|
6h |
Maint
|
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View details of the current Vertex status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Vertex is down or facing partial disruptions.
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With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Vertex outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
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Start monitoring for freeVertex (Global tax technology solutions for businesses since 1978) is a an Expenses, Finance, Legal, and Payments solution that StatusGator has been monitoring since November 2021. Over the past about 3 years, we have collected data on on more than 692 outages that affected Vertex users. When Vertex publishes downtime on their status page, they do so across 24 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Vertex down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Vertex is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Vertex to get notified when it's down, is under maintenance, or has an outage. We've sent more than 900 notifications to our users about Vertex incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Vertex outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Vertex is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Vertex is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Vertex posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vertex enters a pre-planned maintenance window, keeping you up to date.
When Vertex posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Vertex has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Vertex has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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