Is Vertex down?
Current Vertex status is UP

We checked the official Vertex Status Page 3 min. 39 sec. ago. Learn more
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Recent Vertex Outages and Issues

Follow the recent outages and downtime for Vertex in the table below.

Start Time

Type

Length

Message

Details

December 03, 2023 10:04 UTC

MAINT

about 1 hour

Maintenance in Vertex Payroll Tax Q Series On-Demand

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Start Time

December 03, 2023 10:04 UTC

Type MAINT
Affected Components

Vertex Payroll Tax Q Series On-Demand

Message

Maintenance in Vertex Payroll Tax Q Series On-Demand

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 03, 2023 - 10:00 UTC

November 15, 2023 15:24 UTC

WARN

about 4 hours

Vertex Indirect Tax O Series On-Demand Service Disruption

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Start Time

November 15, 2023 15:24 UTC

Type WARN
Affected Components

Vertex Indirect Tax O Series On-Demand

Message

Vertex Indirect Tax O Series On-Demand Service Disruption

Details

Investigating - Our monitoring processes indicate that some customers are experiencing an issue receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community. Nov 15, 2023 - 15:21 UTC

November 12, 2023 05:04 UTC

MAINT

about 6 hours

Maintenance in Vertex On-Demand

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Start Time

November 12, 2023 05:04 UTC

Type MAINT
Affected Components

Vertex Payroll Tax Q Series On-Demand

Vertex Indirect Tax O Series On-Demand

Vertex Indirect Tax Returns On-Demand

Message

Maintenance in Vertex On-Demand

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 12, 2023 - 05:00 UTC

November 11, 2023 02:39 UTC

MAINT

25 minutes

Emergency Maintenance in Vertex VAT Compliance

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Start Time

November 11, 2023 02:39 UTC

Type MAINT
Affected Components

Vertex VAT Compliance

Message

Emergency Maintenance in Vertex VAT Compliance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 2023 - 02:30 UTC

November 09, 2023 20:04 UTC

MAINT

about 3 hours

Maintenance in Vertex VAT Compliance

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Start Time

November 09, 2023 20:04 UTC

Type MAINT
Affected Components

Vertex VAT Compliance

Message

Maintenance in Vertex VAT Compliance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 09, 2023 - 20:00 UTC

2023-12-04 08:33:32 UTC UTC

STATUS

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2023-12-04 08:33:32 UTC UTC

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2023-12-04 08:33:32 UTC UTC

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2023-12-04 08:33:32 UTC UTC

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2023-12-04 08:33:32 UTC UTC

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StatusGator has about 2 years of Vertex status history.

Vertex Components and Services

View details of the current Vertex status below.

Name

Status

Details

Vertex Address Cleansing

UP See more

Vertex Calc

UP See more

Vertex Certificate Center

UP See more

Vertex Cloud Data Integrity

UP See more

Vertex Cloud Payroll Tax

UP See more

Vertex Exemption Certificate Wizard (ECW)

UP See more

Vertex for eCommerce

UP See more

Vertex for Marketplaces

UP See more

Vertex High Volume Reporting (HVR)

UP See more

Vertex Indirect Tax Intelligence

UP See more

Vertex Indirect Tax O Series On-Demand

UP See more

Vertex Indirect Tax Returns On-Demand

UP See more

Vertex Invoice IQ

UP See more

Vertex O Series Edge

UP See more

Vertex Payroll Tax Q Series On-Demand

UP See more

Vertex Portal

UP See more

Vertex Tax Performance Engine

UP See more

Vertex Validator

UP See more

Vertex VAT Compliance

UP See more

1 status change in the last 24 hours

Vertex status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 1 hour

Instant enriched data from
2,890 status pages

About Our Vertex Indirect Tax Returns On-Demand Status Page Integration

Vertex Indirect Tax Returns On-Demand is an Expenses, Finance, Legal, and Payments solution that StatusGator has been monitoring since November 2021. Over the past about 2 years, we have collected data on on more than 483 outages that affected Vertex Indirect Tax Returns On-Demand users. When Vertex Indirect Tax Returns On-Demand publishes downtime on their status page, they do so across 21 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Vertex Indirect Tax Returns On-Demand to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Vertex Indirect Tax Returns On-Demand incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Vertex Indirect Tax Returns On-Demand is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Vertex Indirect Tax Returns On-Demand is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Vertex Indirect Tax Returns On-Demand posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vertex Indirect Tax Returns On-Demand enters a pre-planned maintenance window, keeping you up to date.

Since Vertex Indirect Tax Returns On-Demand publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Vertex Indirect Tax Returns On-Demand posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Vertex Indirect Tax Returns On-Demand has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Vertex Indirect Tax Returns On-Demand has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Vertex down today?

According to its status page Vertex is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Vertex is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Vertex is having issues?

There are two main options: You can check the Vertex status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Vertex status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Vertex status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Vertex customer support while checking everything on your side. You can also try Tweeting at them via @vertexinc on Twitter. Or visit their official status page or website:

Where do you get the official Vertex status?

We use the official Vertex status page. Here are links to their status page and other helpful links.

Vertex Down?

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