Is Vertex down?
Current Vertex status is UP

We checked the official Vertex Status Page 11 sec. ago. Learn more
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Recent Vertex Outages and Issues

Follow the recent outages and downtime for Vertex in the table below.

Start Time

Type

Length

Message

Details

May 19, 2024 04:04 UTC

MAINT

about 6 hours

Maintenance in Vertex On-Demand

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Start Time

May 19, 2024 04:04 UTC

Type MAINT
Affected Components

Vertex Indirect Tax O Series On-Demand

Vertex Indirect Tax Returns On-Demand

Vertex Payroll Tax Q Series On-Demand

Message

Maintenance in Vertex On-Demand

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 19, 2024 - 04:00 UTC

May 18, 2024 22:19 UTC

MAINT

about 3 hours

Maintenance in Vertex VAT Compliance

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Start Time

May 18, 2024 22:19 UTC

Type MAINT
Affected Components

Vertex VAT Compliance

Message

Maintenance in Vertex VAT Compliance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 18, 2024 - 22:15 UTC

May 18, 2024 04:04 UTC

MAINT

about 6 hours

Maintenance in Vertex On-Demand

See more
Start Time

May 18, 2024 04:04 UTC

Type MAINT
Affected Components

Vertex Indirect Tax O Series On-Demand

Vertex Indirect Tax Returns On-Demand

Vertex Payroll Tax Q Series On-Demand

Message

Maintenance in Vertex On-Demand

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 18, 2024 - 04:00 UTC

May 07, 2024 23:00 UTC

MAINT

about 2 hours

Maintenance in Vertex Cloud Indirect Tax - Portal

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Start Time

May 07, 2024 23:00 UTC

Type MAINT
Affected Components

Vertex Cloud Indirect Tax - Portal

Message

Maintenance in Vertex Cloud Indirect Tax - Portal

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 07, 2024 - 23:00 UTC

May 05, 2024 04:04 UTC

MAINT

about 5 hours

Maintenance in Vertex On-Demand

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Start Time

May 05, 2024 04:04 UTC

Type MAINT
Affected Components

Vertex Indirect Tax Returns On-Demand

Vertex Indirect Tax O Series On-Demand

Vertex Payroll Tax Q Series On-Demand

Message

Maintenance in Vertex On-Demand

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 05, 2024 - 04:00 UTC

2024-05-19 18:06:12 UTC UTC

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2024-05-19 18:06:12 UTC UTC

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2024-05-19 18:06:12 UTC UTC

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2024-05-19 18:06:12 UTC UTC

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2024-05-19 18:06:12 UTC UTC

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StatusGator has over 2 years of Vertex status history.

Vertex Components and Services

View details of the current Vertex status below.

Name

Status

Details

Vertex Address Cleansing

UP See more

Vertex Calc

UP See more

Vertex Certificate Center

UP See more

Vertex Cloud Data Integrity

UP See more

Vertex Cloud Payroll Tax

UP See more

Vertex Exemption Certificate Wizard (ECW)

UP See more

Vertex for eCommerce

UP See more

Vertex for Marketplaces

UP See more

Vertex High Volume Reporting (HVR)

UP See more

Vertex Indirect Tax Intelligence

UP See more

Vertex Indirect Tax O Series On-Demand

UP See more

Vertex Indirect Tax Returns On-Demand

UP See more

Vertex Invoice IQ

UP See more

Vertex O Series Edge

UP See more

Vertex Payroll Tax Q Series On-Demand

UP See more

Vertex Portal

UP See more

Vertex Tax Performance Engine

UP See more

Vertex Validator

UP See more

Vertex VAT Compliance

UP See more

2 status changes in the last 24 hours

Vertex status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 15 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 9 hours

Instant enriched data from
3,590 status pages

About Our Vertex Status Page Integration

Vertex is a Payments, Finance, Expenses, and Legal solution that StatusGator has been monitoring since November 2021. Over the past over 2 years, we have collected data on on more than 552 outages that affected Vertex users. When Vertex publishes downtime on their status page, they do so across 21 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Vertex to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Vertex incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Vertex is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Vertex is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Vertex posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vertex enters a pre-planned maintenance window, keeping you up to date.

Since Vertex publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Vertex posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Vertex has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Vertex has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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