Is Vertex down?
Current Vertex status is up

We checked the official Vertex status page 2 min. 3 sec. ago. Learn more

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Recent Vertex Outages and Issues

Follow the recent outages and downtime for Vertex in the table below.

Start Time





December 06, 2021 15:09 UTC


5 minutes

Maintenance in Vertex Cloud Indirect Tax Intelligence

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December 06, 2021 14:04 UTC


about 1 hour

Maintenance in Vertex Cloud Indirect Tax Intelligence

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December 03, 2021 09:49 UTC


10 minutes

Vertex On-Demand O Series Service Disruption

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2 status changes in the last 24 hours

Vertex status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 1 hour

Status History

We've been monitoring Vertex since November 23, 2021.
Here's the history of service outages we've observed from the Vertex status page:

Instant enriched data from
1,420 status pages

Supported Features

We support the following features in our integration with the Vertex status page:

If Vertex is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Vertex is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Vertex posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vertex enters a pre-planned maintenance window, keeping you up to date.

Since Vertex publishes a feed of praoctive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Vertex posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Vertex has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Vertex has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Vertex down today?

According to its status page Vertex is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Vertex is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Vertex is having issues?

There are two main options: You can check the Vertex status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Vertex status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Vertex status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Vertex customer support while checking everything on your side. You can also try Tweeting at them via @vertexinc on Twitter. Or visit their official status page or website:

Where do you get the official Vertex status?

We use the official Vertex status page. Here are links to their status page and other helpful links.

Vertex Down?

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