Is VitalSource down?
Current VitalSource status is UP

We checked the official VitalSource Status Page 3 min. 56 sec. ago. Learn more
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Recent VitalSource Outages and Issues

Follow the recent outages and downtime for VitalSource in the table below.

Start Time

Type

Length

Message

Details

March 24, 2023 13:28 UTC

DOWN

18 minutes

The VitalSource Store and Sampling are down

See more
Start Time

March 24, 2023 13:28 UTC

Type DOWN
Affected Components

Store, Sampling and Ecommerce Platform

Message

The VitalSource Store and Sampling are down

Details

Investigating - We are currently investigating this issue. Mar 24, 2023 - 08:22 CDT

February 08, 2023 14:58 UTC

WARN

about 13 hours

Explore Performance Issues

See more
Start Time

February 08, 2023 14:58 UTC

Type WARN
Affected Components

VitalSource Explore

Message

Explore Performance Issues

Details

Investigating - We are addressing issues impacting Explore performance. Feb 08, 2023 - 08:58 CST

February 07, 2023 21:33 UTC

WARN

about 11 hours

Explore and Bridge Services slowness

See more
Start Time

February 07, 2023 21:33 UTC

Type WARN
Affected Components

VitalSource Explore

Message

Explore and Bridge Services slowness

Details

Identified - Explore and bridge services are having performance issues. Feb 07, 2023 - 15:29 CST

November 22, 2022 19:07 UTC

WARN

about 3 hours

Explore and bridge services are experience issues

See more
Start Time

November 22, 2022 19:07 UTC

Type WARN
Affected Components

VitalSource Explore

Message

Explore and bridge services are experience issues

Details

Investigating - We are currently investigating this issue. Nov 22, 2022 - 13:06 CST

November 03, 2022 16:07 UTC

WARN

about 1 hour

Investigating Bookshelf Online Performance Issues

See more
Start Time

November 03, 2022 16:07 UTC

Type WARN
Affected Components

Bookshelf Online

Message

Investigating Bookshelf Online Performance Issues

Details

Investigating - We are looking into reports of slow performance in Bookshelf Online. Nov 03, 2022 - 11:04 CDT

2023-03-28 12:31:03 UTC UTC

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2023-03-28 12:31:03 UTC UTC

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2023-03-28 12:31:03 UTC UTC

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2023-03-28 12:31:03 UTC UTC

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2023-03-28 12:31:03 UTC UTC

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StatusGator has about 2 years of VitalSource status history.

VitalSource Components and Services

View details of the current VitalSource status below.

Name

Status

Details

VitalSource Acrobatiq

UP See more

VitalSource Analytics

UP See more

VitalSource Bookshelf Online

UP See more

VitalSource Explore

UP See more

VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations

UP See more

VitalSource Manage Platform

UP See more

VitalSource Notes and Highlights Synchronization

UP See more

VitalSource Store, Sampling and Ecommerce Platform

UP See more

VitalSource Studio

UP See more

VitalSource V3/V4 APIs

UP See more

VitalSource Verba Collect

UP See more

VitalSource Verba Compare

UP See more

VitalSource Verba Compete

UP See more

VitalSource Verba Connect

UP See more

No outages or status changes in the last 24 hours

VitalSource status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

VitalSource Outage and Status History

We've been monitoring VitalSource outages since February 21, 2021.
Here's the history of service outages we've observed from the VitalSource Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

May 2022

April 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,690 status pages

About Our VitalSource Status Page Integration

VitalSource is an Education solution that StatusGator has been monitoring since February 2021. Over the past about 2 years, we have collected data on on more than 40 outages that affected VitalSource users. When VitalSource publishes downtime on their status page, they do so across 14 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor VitalSource to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about VitalSource incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If VitalSource is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when VitalSource is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

VitalSource posts separate notifications for planned maintenance work. StatusGator will notify subscribers when VitalSource enters a pre-planned maintenance window, keeping you up to date.

Since VitalSource publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When VitalSource posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When VitalSource has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because VitalSource has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is VitalSource down today?

According to its status page VitalSource is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when VitalSource is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if VitalSource is having issues?

There are two main options: You can check the VitalSource status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

VitalSource status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the VitalSource status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting VitalSource customer support while checking everything on your side. You can also try Tweeting at them via @vitalsource on Twitter. Or visit their official status page or website:

Where do you get the official VitalSource status?

We use the official VitalSource status page. Here are links to their status page and other helpful links.

VitalSource Down?

Are you experiencing issues with VitalSource? Sign up to receive notifications when VitalSource publishes outages.

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,690 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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