Is VitalSource Down?
Current VitalSource Status: up

Status History

We've been monitoring VitalSource since February 21, 2021. Here's the history of service outages we've observed from the VitalSource status page:

Recent VitalSource Outages and Issues

Follow the recent outages and downtime for VitalSource in the table below.

Sign Up for More VitalSource History

StatusGator has 5 months of VitalSource status history.

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Start Time Type Length Message Details
July 22, 2021 06:47 UTC DOWN 25 minutes Multiple systems offline Update - We are continuing to investigate this issue. Jul 22, 01:47 CDT
February 27, 2021 11:02 UTC MAINTENANCE 30 minutes Maintenance across multiple VitalSource systems In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
February 25, 2021 19:32 UTC WARN about 2 hours Degradation of Bookshelf Online and Single Sign-on Services. Investigating - We are currently investigating this issue. Feb 25, 13:31 CST
2021-07-29 19:37:24 +0000 UTC UNKNOWN X minutes the, will, downtime, go, Information, about, here, in, and question see, about, of, information, so, here, each, details, in, displayed, outage, to, downtime, more, be, Details, and, sign, once, you, sign, in, and will
2021-07-29 19:37:24 +0000 UTC UNKNOWN X minutes the, downtime, here, will, about, Information, in, go, and question in, details, information, downtime, Details, of, to, sign, be, you, outage, sign, more, in, here, and, so, once, about, will, displayed, each, and see
2021-07-29 19:37:24 +0000 UTC UNKNOWN X minutes question, will, here, in, Information, go, about, downtime, and the will, in, information, outage, to, more, here, displayed, once, of, downtime, sign, be, see, each, in, details, and, you, about, sign, so, and Details
2021-07-29 19:37:24 +0000 UTC UNKNOWN X minutes in, will, here, Information, go, the, downtime, about, and question here, see, information, to, in, sign, and, of, you, each, Details, be, so, sign, outage, in, will, about, once, downtime, displayed, more, and details
2021-07-29 19:37:24 +0000 UTC UNKNOWN X minutes go, about, Information, here, will, in, question, downtime, and the sign, about, see, sign, of, here, so, in, in, displayed, to, be, each, downtime, Details, you, outage, once, information, details, and, more, and will

Supported Features

We support the following features in our integration with the VitalSource status page:

  • Down Notifications

    If VitalSource is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when VitalSource is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    VitalSource posts separate notifications for planned maintenance work. StatusGator will notify subscribers when VitalSource enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If VitalSource publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When VitalSource posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When VitalSource has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because VitalSource has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is VitalSource down today?

According to its status page VitalSource is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when VitalSource is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if VitalSource is having issues?

There are two main options: You can check the VitalSource status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

VitalSource status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the VitalSource status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting VitalSource customer support while checking everything on your side. You can also try Tweeting at them via @vitalsource on Twitter. Or visit their official status page or website:

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