Is Joan Down?
Current Joan Status: up

Status History

We've been monitoring Joan since September 8, 2018. Here's the history of service outages we've observed from the Joan status page:

Recent Joan Outages and Issues

Follow the recent outages and downtime for Joan in the table below.

Start Time Type Length Message Details
September 07, 2020 08:30 UTC DOWN 5 minutes Temporary issues with the Joan Portal We are currently experiencing issues with our Joan Portal. The development team is currently inve...
September 07, 2020 07:30 UTC DOWN 40 minutes Joan Portal problems We are experiencing problems with the Joan Portal. Our team is already working on identifying the...
September 04, 2020 13:05 UTC DOWN about 1 hour Temporary issues with the Joan Portal We are currently experiencing issues with our Joan Portal. The development team is currently inve...
September 04, 2020 12:15 UTC DOWN 20 minutes Temporary issues with the Joan Portal We are currently experiencing issues with our Joan Portal. The development team is currently inve...
July 23, 2020 08:50 UTC DOWN 15 minutes West US device server is having problems We have noticed that there is a problem with our West US device server. Our development team is a...
July 10, 2020 07:52 UTC MAINTENANCE 17 minutes Server maintenance The scheduled maintenance is now underway. We'll keep you updated on our progress.
July 09, 2020 16:02 UTC DOWN about 1 hour Issues with the Joan East US server We are currently experiencing issues with the East US Joan server. Our development team is workin...
July 09, 2020 06:44 UTC DOWN 22 minutes Temporary performance issues. We have noticed that the performance of our Joan Portal has decreased. Our development team is cu...
June 30, 2020 15:02 UTC WARN 9 days Joan 6" devices We are currently experiencing issues on some of the 6" devices. The issue is visible as a blank c...
June 09, 2020 07:40 UTC DOWN about 2 hours European Joan server We are currently experiencing issues with the European Joan server. The devices might become unre...

Supported Features

We support the following features in our integration with the Joan status page:

  • Down Notifications

    If Joan is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Joan is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Joan posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Joan enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview

    When Joan posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Joan has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Joan has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Joan down today?

According to its status page Joan is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Joan is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Joan is having issues?

There are two main options: You can check the Joan status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Joan status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Joan status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Joan customer support while checking everything on your side. You can also try Tweeting at them via @meetjoan on Twitter. Or visit their official status page or website:

Joan Down?

Are you experiencing issues with Joan? Please share your issues below and let others know. Sign up above to receive notifications when Joan published outages.

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