Is Joan down?
Current Joan status is UP

We checked the official Joan Status Page 3 min. 18 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Joan Outages and Issues

Follow the recent outages and downtime for Joan in the table below.

Start Time

Type

Length

Message

Details

January 30, 2023 14:45 UTC

WARN

35 minutes

Connectivity issues affecting the devices paired to the East US data center

See more
Start Time

January 30, 2023 14:45 UTC

Type WARN
Affected Components

Joan Device Servers - West US cluster

Joan Device Servers - West Europe cluster

Joan Device Servers - Asia cluster

Joan Device Servers - East US cluster

Message

Connectivity issues affecting the devices paired to the East US data center

Details

Dear Customers,

January 20, 2023 18:45 UTC

DOWN

about 2 hours

Connectivity issues with Joan cloud servers

See more
Start Time

January 20, 2023 18:45 UTC

Type DOWN
Affected Components

Joan Device Servers - East US cluster

Message

Connectivity issues with Joan cloud servers

Details

We are currently experiencing device connectivity issues to the Joan cloud servers in East US region. Our engineers are notified and are resolving the issue.

October 27, 2022 06:00 UTC

WARN

about 3 hours

Performance Issues

See more
Start Time

October 27, 2022 06:00 UTC

Type WARN
Affected Components

Joan Portal (portal.getjoan.com) - Calendar integrations

Joan Portal (portal.getjoan.com) - Joan Public API

Joan Portal (portal.getjoan.com) - Joan Admin Interface

Message

Performance Issues

Details

Because of software update, we're currently experiencing performance issues.

August 23, 2022 14:40 UTC

DOWN

15 minutes

Joan Portal is experiencing performance issues

See more
Start Time

August 23, 2022 14:40 UTC

Type DOWN
Affected Components

Joan Portal (portal.getjoan.com) - Joan Admin Interface

Joan Portal (portal.getjoan.com) - Calendar integrations

Joan Portal (portal.getjoan.com) - Joan Public API

Message

Joan Portal is experiencing performance issues

Details

Dear Customers,

April 07, 2022 08:45 UTC

DOWN

5 days

Possible floor plan issues

See more
Start Time

April 07, 2022 08:45 UTC

Type DOWN
Affected Components

Joan Portal (portal.getjoan.com) - Joan Public API

Joan Portal (portal.getjoan.com) - Joan Admin Interface

Joan Portal (portal.getjoan.com) - Calendar integrations

Message

Possible floor plan issues

Details

Dear customers, we're noticing possible issues with duplicate plans or wrong floor configurations. We're currently investigating the issues and will keep you updated.

2023-02-04 18:13:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-04 18:13:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-04 18:13:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-04 18:13:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-04 18:13:22 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Joan History

StatusGator has over 4 years of Joan status history.

Joan Components and Services

View details of the current Joan status below.

Name

Status

Details

Joan Admin Interface

UP See more

Joan Asia cluster

UP See more

Joan Calendar integrations

UP See more

Joan East US cluster

UP See more

Joan Public API

UP See more

Joan Web (getjoan.com)

UP See more

Joan West Europe cluster

UP See more

Joan West US cluster

UP See more

No outages or status changes in the last 24 hours

Joan status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Joan Outage and Status History

We've been monitoring Joan outages since September 8, 2018.
Here's the history of service outages we've observed from the Joan Status Page:

February 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

September 2022

  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

June 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,660 status pages

About Our Joan Status Page Integration

Joan is a CMS and Communications solution that StatusGator has been monitoring since September 2018. Over the past over 4 years, we have collected data on on more than 140 outages that affected Joan users. When Joan publishes downtime on their status page, they do so across 8 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Joan to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Joan incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Joan is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Joan is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Joan posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Joan enters a pre-planned maintenance window, keeping you up to date.

Joan does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Joan maintenance events into your unified calendar.

When Joan posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Joan has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Joan has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Joan down today?

According to its status page Joan is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Joan is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Joan is having issues?

There are two main options: You can check the Joan status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Joan status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Joan status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Joan customer support while checking everything on your side. You can also try Tweeting at them via @meetjoan on Twitter. Or visit their official status page or website:

Where do you get the official Joan status?

We use the official Joan status page. Here are links to their status page and other helpful links.

Joan Down?

Are you experiencing issues with Joan? Sign up to receive notifications when Joan publishes outages.

Joan Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,660 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Joan?

Sign up for StatusGator and see all historical information about Joan outages and performance issues. Get free, instant notifications when Joan goes down.