Is Joan Down? Current Joan Status: up

Notification Frequency

  • Averages less than 1 per week:
  • There were 1 WARN notices last 30 days
  • There were 2 DOWN notices last 30 days

Status History

We've been monitoring Joan since September 8, 2018. Here's the history of service outages we've observed from the Joan status page:

Recent Joan Outages and Issues

Follow the recent outages and downtime for Joan in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
July 10, 2020 07:52 UTC MAINTENANCE 17 minutes Server maintenance The scheduled maintenance is now underway. We'll keep you updated on our progress.
July 09, 2020 16:02 UTC DOWN about 1 hour Issues with the Joan East US server We are currently experiencing issues with the East US Joan server. Our development team is workin...
July 09, 2020 06:44 UTC DOWN 22 minutes Temporary performance issues. We have noticed that the performance of our Joan Portal has decreased. Our development team is cu...
June 30, 2020 15:02 UTC WARN 9 days Joan 6" devices We are currently experiencing issues on some of the 6" devices. The issue is visible as a blank c...
June 09, 2020 07:40 UTC DOWN about 2 hours European Joan server We are currently experiencing issues with the European Joan server. The devices might become unre...
May 19, 2020 13:15 UTC DOWN about 1 hour European Joan Server We are currently experiencing issues with the European Joan server. The devices might become unre...
May 18, 2020 12:45 UTC DOWN about 1 hour European Joan Server We are currently experiencing issues with the European Joan server. The devices might become unre...
May 15, 2020 11:30 UTC DOWN about 1 hour European Joan Server We are currently experiencing issues with the European Joan server. The devices might become unre...
March 20, 2020 08:55 UTC DOWN about 6 hours Temporary issues with the Joan Portal We are currently experiencing issues with our Joan Portal. The development team is currently inve...
February 27, 2020 20:10 UTC DOWN about 4 hours Joan Europe servers We are currently experiencing issues with the European Joan server. Some users may notice a cross...

Supported Features

We support the following features in our integration with the Joan status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Joan is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Joan is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Joan posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Joan enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Joan posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When Joan has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because Joan has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Joan down today?

According to its status page Joan is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Joan is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Joan is having issues?

There are two main options: You can check the Joan status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Joan status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Joan status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Joan customer support while checking everything on your side. You can also try Tweeting at them via @meetjoan on Twitter.