Is Joan Down?
Current Joan Status: up

Status History

We've been monitoring Joan since September 8, 2018. Here's the history of service outages we've observed from the Joan status page:

Recent Joan Outages and Issues

Follow the recent outages and downtime for Joan in the table below.

Sign Up for More Joan History

StatusGator has almost 3 years of Joan status history.

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Start Time Type Length Message Details
July 14, 2021 16:25 UTC DOWN 15 minutes Joan portal issue We have just detected an incident connected to the Joan portal. The cause for the issue is being ...
June 21, 2021 20:35 UTC WARN about 11 hours Joan devices display "Could not pair..." error message. We are very sorry for the inconvenience with the Jona devices. We have noticed an issue where sev...
February 17, 2021 23:36 UTC MAINTENANCE 19 minutes Maintanance of the server in West Europe The scheduled maintenance is now underway. We'll keep you updated on our progress.
February 11, 2021 14:20 UTC DOWN about 1 hour Temporary performance issues with the West Europe and East Europe server At the moment we are experiencing issues with our Europe servers. Our development team is working...
January 31, 2021 15:05 UTC MAINTENANCE about 1 hour Service migration The scheduled maintenance is now underway. We'll keep you updated on our progress.
2021-07-23 15:18:36 +0000 UTC UNKNOWN X minutes here, the, will, about, go, question, downtime, in, and Information be, in, each, will, of, more, downtime, displayed, once, you, outage, information, so, here, in, about, sign, Details, see, and, to, details, and sign
2021-07-23 15:18:36 +0000 UTC UNKNOWN X minutes about, go, in, here, Information, the, downtime, will, and question sign, details, downtime, sign, information, and, outage, so, each, Details, see, displayed, once, to, more, will, here, in, be, in, about, you, and of
2021-07-23 15:18:36 +0000 UTC UNKNOWN X minutes in, go, downtime, here, the, question, will, Information, and about outage, details, in, you, here, each, sign, displayed, about, to, once, sign, be, so, Details, will, and, information, of, see, downtime, in, and more
2021-07-23 15:18:36 +0000 UTC UNKNOWN X minutes about, will, Information, in, question, here, downtime, go, and the downtime, once, be, in, more, details, each, will, sign, about, you, and, outage, see, Details, in, of, displayed, here, to, sign, information, and so
2021-07-23 15:18:36 +0000 UTC UNKNOWN X minutes go, the, in, question, downtime, here, will, Information, and about details, in, of, in, will, more, downtime, information, once, Details, sign, be, about, and, outage, displayed, see, you, here, sign, each, to, and so

Supported Features

We support the following features in our integration with the Joan status page:

  • Down Notifications

    If Joan is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Joan is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Joan posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Joan enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview

    When Joan posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Joan has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Joan has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Joan down today?

According to its status page Joan is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Joan is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Joan is having issues?

There are two main options: You can check the Joan status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Joan status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Joan status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Joan customer support while checking everything on your side. You can also try Tweeting at them via @meetjoan on Twitter. Or visit their official status page or website:

Twitter Mentions