Is SMSPortal down?
Current SMSPortal status is UP

We checked the official SMSPortal Status Page 42 sec. ago. Learn more
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Recent SMSPortal Outages and Issues

Follow the recent outages and downtime for SMSPortal in the table below.

Start Time

Type

Length

Message

Details

March 20, 2024 05:49 UTC

WARN

about 2 hours

Service Degradation - Cell C SA

See more
Start Time

March 20, 2024 05:49 UTC

Type WARN
Affected Components

Region - Africa

Message

Service Degradation - Cell C SA

Details

Investigating - Cell C SA is currently experiencing an outage due to an overnight update they performed on their SMSCs. As a result SMS delivery towards Cell C SA is degraded. SMSPortal have rerouted all possible traffic in order to limit any impact to customers but please note that Reverse Billed (FTEU) messaging is still affected. Please do not resubmit any messages that you believe may be affected.Type: Network OutageImpact: Customers may experience irregular delivery with inconsistent delivery times when sending Reverse Billed (FTEU) messages to Cell C SA.We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance.The SMSPortal Team Mar 20, 2024 - 07:45 CAT

March 14, 2024 13:04 UTC

WARN

about 2 hours

Service Degradation - Vodacom SA

See more
Start Time

March 14, 2024 13:04 UTC

Type WARN
Affected Components

Region - Africa

Message

Service Degradation - Vodacom SA

Details

Identified - Vodacom SA is currently experiencing connectivity issues and as a result SMS delivery towards Vodacom SA is degraded. Please do not resubmit any messages.SMSPortal have rerouted all possible traffic in order to limit any impact to customers but please note that Vodacom International and Reverse Billed (FTEU) messaging are still affected.Type: Network OutageImpact: Customers may experience irregular delivery with inconsistent delivery times when sending International and Reverse Billed (FTEU) messages to Vodacom SA.We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact help@smsportal.com should you require further information or assistance.The SMSPortal Team Mar 14, 2024 - 12:59 CAT

December 05, 2023 08:29 UTC

WARN

about 6 hours

Service Degradation - REST API

See more
Start Time

December 05, 2023 08:29 UTC

Type WARN
Affected Components

API - REST

Message

Service Degradation - REST API

Details

Investigating - We regret to inform you that we recently experienced a technical disruption affecting our REST API service. Our team is actively investigating the root cause to implement preventative measures and ensure the stability of this service moving forward.Incident Summary:Type: REST API DegradationIssue Start Time: 05 Dec 2023 @ 09:34 (UTC+2) Issue End Time: 05 Dec 2023 @10:14 (UTC+2) Impact: During the specified timeframe, customers might have experienced intermittent connectivity or increased response times via our REST API endpoints.We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations.If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our dedicated technical support team at help@smsportal.com.The SMSPortal Team Dec 05, 2023 - 10:28 CAT

October 14, 2023 21:04 UTC

MAINT

about 4 hours

Platform Maintenance

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Start Time

October 14, 2023 21:04 UTC

Type MAINT
Affected Components

Websites - Billing and Payments

Websites - Customer Portal

Websites - Main Website

API - HTTP (Legacy)

API - Web Services & SQL (Legacy)

API - Email to SMS (Legacy)

Messaging Services - Outbound SMS

Messaging Services - Inbound SMS

API - SMPP

API - REST

API - SFTP

Message

Platform Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 14, 2023 - 23:00 CAT

August 16, 2023 18:07 UTC

MAINT

about 2 hours

Maintenance - SFTP

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Start Time

August 16, 2023 18:07 UTC

Type MAINT
Affected Components

API - SFTP

Message

Maintenance - SFTP

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 16, 2023 - 20:00 CAT

2024-04-25 12:57:08 UTC UTC

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2024-04-25 12:57:08 UTC UTC

STATUS

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2024-04-25 12:57:08 UTC UTC

STATUS

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2024-04-25 12:57:08 UTC UTC

STATUS

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2024-04-25 12:57:08 UTC UTC

STATUS

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StatusGator has over 1 year of SMSPortal status history.

SMSPortal Components and Services

View details of the current SMSPortal status below.

Name

Status

Details

SMSPortal Africa

UP See more

SMSPortal Asia & Oceania

UP See more

SMSPortal Billing and Payments

UP See more

SMSPortal Customer Portal

UP See more

SMSPortal Email to SMS (Legacy)

UP See more

SMSPortal Europe

UP See more

SMSPortal HTTP (Legacy)

UP See more

SMSPortal Inbound SMS

UP See more

SMSPortal Main Website

UP See more

SMSPortal North America (US, Canada & Caribbean)

UP See more

SMSPortal Outbound SMS

UP See more

SMSPortal REST

UP See more

SMSPortal SFTP

UP See more

SMSPortal SMPP

UP See more

SMSPortal South & Central America

UP See more

SMSPortal Web Services & SQL (Legacy)

UP See more

No outages or status changes in the last 24 hours

SMSPortal status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SMSPortal Outage and Status History

We've been monitoring SMSPortal outages since September 17, 2022.
Here's the history of service outages we've observed from the SMSPortal Status Page:

April 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our SMSPortal Status Page Integration

SMSPortal is a CRM and Communications solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 38 outages that affected SMSPortal users. When SMSPortal publishes downtime on their status page, they do so across 16 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SMSPortal to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If SMSPortal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SMSPortal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SMSPortal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SMSPortal enters a pre-planned maintenance window, keeping you up to date.

Since SMSPortal publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SMSPortal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SMSPortal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SMSPortal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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